An efficient and expert dealer management system for IT and telecom businesses

Feb. 26, 2014 - PRLog -- The Telecom and IT industry face unique issues, which not every company is equipped to handle. One major issue in the industry is commission management, the difficulty of transferring resources between processes, and the lack of comprehensive solution platforms. Also, tough competition, the need for ever changing and expensive technology, and competitive rates are also significant issues. Additionally, their dealers need to be carefully vetted, trained, and deployed. The focus needs to be on providing more value added services, as well as better service to stand apart from competition.

Telecom companies also face a host of issues related to commissions in employing dealers. The proper management of commission – and through that, the dealer network – is of great importance and can determine profit margins, or in some cases, losses.

The dealer network can be managed properly if the company factors in the following:

· Regular changes to device and plan prices

· Revenue share

· Volume incentive payments and rebates

· Commission-related issues:

o     Periodic commission changes

o     Missing/unpaid or underpaid commissions

o     Commission discrepancies

o     Commission recovery disputes

A major issue for dealers is knowing the updated price of a device or plan. salestar connect brings d-point, a signature service for telecom and IT companies, which allows partners to share information (such as price books to be downloaded) and obtain real time information (http://www.salestar.co.uk/best-software-solution/connect-...) (such as the latest products, prices, deals, and offers). With d-point, monthly product and price updates are only one click away, and it eliminates manual entry of data and the need to maintain records of products, prices and commissions de-centrally, including the following:

· Supplier information

· Accessories

· Electronic products

· Hand sets

· Top ups

· Tariffs and talk plans

· Deals and promotions

salestar connect’s cloud-based dealer management system: true excellence for the IT and Telecom industry

The cloud-based dealer management system is a software for telecom businesses that unites all programmes on one platform, which helps strengthen the supply chain management system and warehouse management system of the company, leading to less wastage of time and energy, less pilferage and fraud. This in turn will lead to better profit margins for companies that use the salestar connect software as a service for businesses in the IT and Telecom industry.

Deen Ossman, Chief Solutions Officer of salestar connect highlights the uses of the solution: “With our dealer management system and commission management software, activation commission payments are accurate and on time. Additionally, thecommission engine is flexible and robust enough to handle a large volume of commission payments, thus simplifying time-consuming processes and increasing efficiency.”

Clients, such as Vodafone distribution partners and T-mobile partners, depend heavily on the ease and efficiency the dealer management system software as a service. “salestar connect, to date, saved us over £500,000 annually by delivering a 100% accurate picture of commissions and stock in channel. We are now able to control and minimise errors and over payments by simplifying both our own operations and those of our dealers”, says the CEO of UK O2 Service Provider.