salestar connect provides specialist & versatile inventory management solutions for Telco businesses

Dec. 11, 2013 - PRLog -- One of the major issues in the telecommunication industry is inventory management, which affects their ability to show profit. Low stocks affect sales while overstocking affects profits. Thus, companies need good inventory management software solutions, where they can manage the sold and remaining goods.

Requirements in Inventory Management

  customer’s details
     o   number ordered,
     o   the contact details of the buyer,
     o   billing addresses,
     o   escalations,

  product’s details

     o   IMEI numbers,
     o   serial numbers,
     o   warranty information,
     o   license plan renewals.

The inventory management system also needs to take into consideration issues such as license renewals, status of warranty claims, shipments and status of items, and warranty replacements. These are specific to the industry and require proper and concentrated inventory management software.

However, traditional inventory management software solutions are created with a faceless market in mind, where a possible customer’s needs must be met, but it is not possible to match each need. Traditional inventory management software solutions may not have the facility to track or record the correct data such as IMEI, SIM numbers, etc., with the help of inventory tracking software, leading to a mismatch of requirement and end product. This happens due to its inherent general focus, which is not focused enough and is not specific to one particular client, leading to issues in the inventory management process.

salestar connect cloud based SaaS, a leader for the pack

This is where salestar connect cloud based software comes in, offering a product that is geared to, and is influenced by the end user. The software is made for the telecommunications distribution industry, thus ensuring all specific requirements are met. It gives you the control of the entire business, with one single system to access and manage all of your multiple processes.

There are other issues and matters with dealers that need to be recorded in a business. Commissions paid and to be paid must be recorded, along with data about who has had more selling success, and what stock was sold. This will also help increase productivity and profit, while reducing pilferage and fraud.

A fool-proof cloud based system will ensure dealers sell the stock properly and that there is no malpractice. Traditional inventory management software solutions do not offer such comprehensive solutions, and a company will need to have many systems in place, or engage in manual processes, which leads to wastage of resources and time. salestar connect brings a cloud system where dealers are monitored and their successes recorded, thus benefiting both the company and the dealer.

Compatibility issues faced in using traditional inventory management software

Another issue with traditional inventory management software solutions is that the different systems used will have compatibility issues with each other, making the process longer. There is also the possibility that different platforms will be needed for each of the software, which is another waste of time.

With salestar connect, all the systems are in one platform or vendor, ensuring inter compatibility and easy exchange of data. It helps track all warranties, claims, and shipments, keeps track of the warranty replacements, and license renewals along with details of payments. It also helps bring all data into one platform, reducing time wastage. Stock control too happens from the same platform, alerting you to excesses and shortages, and also allowing coordination between different departments.

In addition, the same system that manages your inventory can also assist you in your CRM and ERP needs. Traditional inventory management software solutions do not provide such comprehensive systems. The system can manage complaints, resources of the company, salaries, etc.

Customer feedback

salestar connect serves customers such as Vodafone distribution partners and T-mobile partners who emphasize on these aspects in their praise of the platform when they say they chose salestar connect  when they “required a state of the art specialist end-to-end enterprise software solution with built- in telecom specific functions like network dealer price books, end-to-end network commission on air time, and SIM and full IMEI and serial number tracking, with on-line credit checks”.

Deen Ossman, Chief Solutions Officer, explains why salestar connect is a preferred option for many companies including UK Vodafone Distributor: “We provide a one-stop system for all that eliminates the need to have many spreadsheets. The inventory management system is an integrated end-to-end software solution that brings all your data to one central source, thus reducing inefficiencies, mismanagement, and time wasted”.

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Tags:Inventory Management, Inventory Tracking, Crm, Erp, Cloud-based Solution
Industry:Telecom, Wireless
Location:London, Greater - England
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