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E-commerce solution from salestar connect opens new revenue streams for Telco’s
salestar connect manages and optimises E-commerce ventures made by telecoms and cellular businesses
By: salestar connect
“The E-commerce solution was created to handle a huge amount of complexities that businesses in the telecoms industry face on a day-to day basis. Not only do they need a web shop, but they need one that can also record, store and retrieve telecom-specific information, like Network Activations and commissions at the touch of a button. salestar connect provides that and much more to make a great customer experience,” says Chief solution Officer Deen Ossman. “Customers want to be able to do their own research and buy independently in their own time – the e-commerce software allows this to happen.”
The flexible web shop allows customers to create profiles and make orders, with all CRM information instantly updated in the back office. Any deals or offers in the shop can be imported from the back office reducing time spent on duplication or on fixing inaccuracies. As this is updated as soon as any changes are made, the customer will always have access to the latest deals.
With third party integration, salestar connect makes certain that all external services are a part of the system also saving time. For example all telecom-specific numbers can be stored, like the IMEI, and online credit checks can be performed with no delays.
The e-commerce solution also manages procurement and stock control. With the ability to track stock, and see what is selling in real-time, managers can review plans and make sure they are optimizing sales. Sales order process workflows ensure that operations are streamlined, and that nothing gets missed off the list. Commissions are also calculated at this point ensuring a real-time view over an individual or the entire centres’
salestar connect also has inbuilt Finance, Analytics and Reports and CRM to manage all back office functions and to reach out to clients appropriately through marketing channels.
salestar connect has provided solutions over the last two decades to Network Operators, Service Providers, Distributors, Master Dealer Agents, Franchises, Dealers, Resellers and Retailers. E-commerce is just one of many dealer channels in place to ensure revenue is generated and the client always has room to grow. Clients can also use the specialist Retail EPOS, Distribution, Call Centre or Corporate B2B solutions.
Deen continues, “The key with salestar connect is that it is built for the industry, so all the telecom-specific functions that are needed like Commission Management are integrated into a system with one back office unlike generic software where bits need to be added on and patched together.”
Find out more about salestar connect at http://www.salestar.co.uk
salestar connect is the UK’s leading software solution for the Telecom and Cellular industry, delivering best-of-breed business management solutions with telecom specific functionalities such as IMEI Tracking, Activation Wizards, Commission Management, Air Time Distribution and Price Book management to Network Carriers, Service Providers, Distributors, Dealer Management, Dealer Master Agents, Retailers, and Dealers for 10+ years.
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