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Multi channel solution for the telecoms dealer channel allows clients to grow horizontally
salestar connect, the Telecoms and Cellular Business Management Software Solution, provides multi sales and marketing platforms to expand businesses
By: salestar connect
Serving clients like Network Operators, Service Providers, MVNO’s, Distributors, Master Dealer Agents, Franchises, Dealers, Retailers and Resellers, salestar connect has made itself known as the leading telecom software business management solution for the dealer channel in the UK and Ireland.
With one system running all operations, processes are streamlined across an organisation or across several organisations, saving time, increasing efficiencies and improving ROI.
Deen Ossman, Chief Solutions Officer says, “The great thing about what salestar connect offers is that all of the sales channels are available with one back office, so it doesn’t matter how a customer interacts with you as you can keep track of them with the CRM software system.”
The Retail EPOS system was developed specifically for use for retail walk-ins, no matter the product, whether it be hardware or Airtime sales. The system allows users to login and make sales whilst managers can see results in real time.
The Call Centre solution allows users to market and sell to clients via the phone. With inbuilt alerts for renewals and upgrades, clients can ensure that their customers are kept on their books. The CRM system makes sure that customer preferences and all interactions with them are recorded, resulting in good customer relations.
The telecom E-commerce software solution enables clients to serve their customers via a web shop. With a customized front end, end users can create accounts, add items to the shopping cart and pay with everything updated instantaneously into the database. From here the client can then ensure that the items are delivered to the customers.
The Corporate B2B Marketer ensures that B2B sales are made profitably, and is configured to handle telecom-specific functions like clawbacks, cashback and kit funds.
Each solution is tailored to its environment but they all include the following:
· A telecom-specific approach to business management
· Every transaction and action is carried out in real-time
· Dealer Management
· Distribution Management
· Sales Order Processing
· Tracking of unique identifiers, e.g. SIM or IMEI
· Inventory control and warehousing
· Commission management and reconciliation
· Integration with third parties, e.g. payment gateways, credit checks
· Finance module
· Alerts and KPI’s
Deen continues, “We are dedicated to making our clients a success. The industry is changing by the minute, but investing in a telecom software system that works really can help a business overcome the odds. With processes in place to ensure that all deals are profitable, and the ability to expand through our multi channel solution, our clients can rest assured that they have made the right choice with salestar connect.”
Find out more about salestar connect at http://www.salestar.co.uk
salestar connect is the UK’s leading software solution for the Telecom and Cellular industry, delivering best-of-breed business management solutions with telecom specific functionalities such as IMEI Tracking, Activation Wizards, Commission Management, Air Time Distribution and Price Book management to Network Carriers, Service Providers, Distributors, Dealer Management, Dealer Master Agents, Retailers, and Dealers for 10+ years.
+44 (0) 208 123 8720
Chief Solutions Officer
+44 (0) 20 8875 0111