Sequentex Announces Strategic Partnership with Krisp to Revolutionize Call Center Experiences

MIAMI - April 12, 2025 - PRLog -- Sequentex, a leader in delivering transformative technology solutions, today announced its official partnership with Krisp, the premier AI-powered voice enhancement platform. This alliance brings cutting-edge noise cancellation, echo removal, and voice clarity solutions to Sequentex customers operating in contact centers and hybrid environments.

Krisp's real-time audio intelligence ensures distraction-free conversations by eliminating background noise and overlapping voices from both ends of the call—without compromising privacy. All processing is done locally, ensuring compliance and security for sensitive environments.

"We're excited to bring Krisp's AI voice technology to our customers across the contact center space," said Robert Friskney, Chief Information Officer at Sequentex. "By layering Krisp into platforms like Five9, Genesys, NICE, Axxess Networks, AireSpring, Broadvoice, Crexendo, EVOLVE IP, Fusion Connect, GigTel, Sangoma, and more, we're helping organizations improve customer experiences and reduce agent fatigue—without needing to change their infrastructure."

Why This Matters for Sequentex Clients:

• Clearer Conversations → Boosts customer satisfaction and agent confidence
• Reduced Handle Times → Shorter calls and better resolution rates
• Remote & Hybrid Ready → Works anywhere, without special hardware
• Privacy First → No call recordings or audio data leave the device

This partnership reinforces Sequentex's commitment to delivering intelligent, human-first communication solutions tailored to the evolving needs of contact centers, service desks, and support teams worldwide.

Krisp is now available as part of Sequentex's suite of intelligent communication and contact center solutions. Businesses can request a live demo today by visiting sequentex.com/krisp-productivity-with-ai.