Ruby Receptionists Launches Business Texting at Clio Cloud Conference
By: Ruby Receptionists
NEW ORLEANS - Oct. 4, 2018 - PRLog -- Live from the Clio Cloud Conference 2018 in New Orleans, Ruby® Receptionists today announced the availability of a new feature, Business Texting. With this release, customers can use the cell phone they already have to engage and connect with new and existing clients through text messaging using their business line. Attorneys can now differentiate their practice by reaching clients no matter what communication channel they prefer, without the need for a second cell phone for business use and its expense.
From kiosk 5 in the exhibit hall, Ruby will showcase Business Texting, details on its legendary service, and the benefits of its integration with Clio's practice management system. Ruby's integration with Clio gives attorneys the ability to centralize their client communications within the practice management system and syncs all calls, messages, and voicemails with their Clio account, making it easy to bill accurately for time spent with clients on calls. With Ruby's professional and charming receptionists answering all calls live, attorneys can focus on client work to increase billable hours and grow their practice, whether it's in the office, in court, or wherever their day may take them.
"With more than 40% of customers in the legal field, Ruby understands the unique needs of solo and small-firm practitioners who want to stay competitive and provide clients outstanding customer service," says Katharine Nester, Chief Product and Technology Officer. "With our latest Ruby mobile app feature, attorneys can harness the power of one of their most important tools when building and growing a practice – their phone. By bringing texting into their business communication strategy, attorneys gain access to clients in ways that their competitors may not. And, just like with their calls, text messaging through the Ruby app gives them complete control to separate their personal and business communications."
About Ruby Receptionists
Hearkening back to an era when every call at an office was answered by a friendly person, Ruby Receptionists provides personalized, live, virtual receptionist services to thousands of small businesses across North America. Ruby's innovative software and robust mobile app, paired with charming receptionists, provide a platform by which small businesses can create exceptional customer experiences to improve brand reputation, win new business, and build customer loyalty. Located in Portland, Ore., Ruby has been giving small businesses a competitive edge since 2003 and has gained national recognition for its success, being named a FORTUNE magazine Best Small Company to Work for in the U.S., an Inc. Best Workplaces 2017, a 100 Best Companies to Work for in Oregon, and one of Oregon's fastest-growing companies for the past eleven years. To learn more, please visit callruby.com or call 800-611-RUBY (7829).