Ruby Ranks #2 Among Oregon's Most Admired Technology Companies
PORTLAND, Ore. - Dec. 6, 2019 - PRLog -- Ruby®, the premier provider of live virtual receptionist and chat services for small businesses, has been recognized by Oregon's business community and the Portland Business Journal, being selected as the state's second Most Admired Company in the Technology and Technology Manufacturing category for the third time in four years.
Winners from the Portland Business Journal event were selected based on an extensive survey of more than 5,000 CEOs from across Oregon and Southwest Washington who were asked to pick the companies they most admire in a number of different industries. Other technology sector leaders Airbnb, AWS Elemental, Google, Jama Software, and Zapproved were also recognized in the same category with Intel taking the top position.
"It is an honor for Ruby to be included with this caliber of Oregon tech companies," said Kate Winkler, CEO of Ruby. "This year has been marked by expansive change for Ruby. We added live chat to our service offerings and recently introduced a whole new image with the updated Ruby brand. We also shortened our name to "Ruby" to create a platform for expansion as we explore new products and services. To be recognized in this way by the Portland community is a testament to the business success our award-winning services have created for our customers and the increasing relevance of human interactions in the technology-enabled services market."
The company, founded in 2003, employs more than 600 people, two-thirds of which are virtual receptionists or live chat specialists. In September 2019, Ruby founder Jill Nelson retired and Winkler, a five-time C-Suite executive with extensive knowledge in customer experience, software and telecommunications, took over day-to-day leadership of the company as well as a seat on the Board of Directors.
"We have an incredibly talented team at Ruby that is focused on innovation—one of our core values. Small businesses are the backbone of our economy, and we're dedicated to continuously exploring new ways in which we can help them thrive with proprietary technologies combined with human services that fuel personalized experiences. We look forward to the coming year of new offerings that will continue to enable and support small business owners across the nation."
Ruby builds great relationships, from first impressions to lasting loyalty. Our live, US-based Virtual Receptionists answer calls so you can focus on your business. Ruby's US-based Chat Specialists are online 24/7, ready to connect when your customers are. Over 10,000 business owners trust Ruby with front-line communications. In return, they get increased sales inquiries, measurably better customer satisfaction, and up to 10 hours a month of time back in their schedules. Ruby was founded in 2003 and is headquartered in Portland, Oregon. Ruby has been named in Fortune Magazine's "Best Small Company to Work For in the U.S.," Inc. Magazine's "Best Workplaces,"