New Case Study: DocuWare Cloud Empowers United Family Services with Improved Work-Life Balance

NEW WINDSOR, N.Y. - March 8, 2018 - PRLog -- DocuWare, a recognized leader of cloud document management and workflow automation solutions, recently announced a new case study with United Family Services (UFS), a nonprofit organization that provides services for at-risk-youth and their families. They have five offices throughout Arkansas, over 50 employees, and hundreds of clients.

UFS fully embraced DocuWare Cloud to implement an electronic database across its multiple locations and departments. Before implementing DocuWare, the nonprofit was completely paper-driven and transferring physical files between offices was cumbersome. With DocuWare now in place, digitized information is easily accessible, organized and secure.

UFS cites several improvements with DocuWare, including:

• Introduced quick, easy access to information across all offices
• Eliminated unnecessary duplicate paperwork with one universal intake form
• Improved information security and automated document retention policies
• Created transparent employee accountability for managers
• Increased productivity for case workers to dedicate more time with clients
• Lowered stress levels for better work-life balance

Lekita Thomas, Special Program Manager, noted: "I had a case worker take her client to a community college to enroll in school. The client felt very out of his element, so his caseworker took the time to sit with him throughout the entire financial aid process. DocuWare Cloud has lifted a burden for my caseworkers. They always made time for their clients, but now they have the flexibility to really make a difference."

Read the full United Family Services case study here: https://pub.docuware.com/en/united-family-services

About DocuWare - DocuWare office automation solutions deliver smart digital workflow and document control that set a new pace for worker productivity and business performance. DocuWare's zero-compromise cloud services are a recognized best-fit for digitizing, automating and transforming key processes. DocuWare operates in 70 countries with headquarters in Germany and the U.S. Visit http://www.docuware.com.