London to Host Customer Experience Management Summit

ACI's 3rd edition of the Customer Experience Management Summit will be taking place in London, UK, on 14th & 15th June 2017.
By: ACI
 
LONDON - March 27, 2017 - PRLog -- Over the two days, the event will give you in-depth looks into the main drivers and challenges faced by brands & retailers when it comes to Customer Experience, through case studies, interactive sessions & panel discussions, led by industry experts.

The conference will bring together senior customer experience & customer service representatives across different sectors, technology & solution providers, as well as agencies.

Key Topics:

• Customer Behaviour & Habits: Implementing a Personalised CX
• Organisational & Cultural Changes
• Going Beyond Products & Purchases on Your Journey With Customers
• CX Measurement
• Loyalty: How to Effectively Retain Your Customers?
• Employee Engagement
• B2B: Learning From B2C Experiences
• Getting a Better Understanding of The Digital Customer Experience

Event Link: http://www.wplgroup.com/aci/event/customer-experience-management-summit/

Join us in London to exchange with your peers and engage in excellent networking opportunities.

For more information & registration, contact Mohammad Ahsan on +44 (0) 203 141 0606 or email: mahsan@acieu.net

Contact
Mohammad Ahsan
***@acieu.net
+442031410606
End
Source:ACI
Email:***@acieu.net Email Verified
Tags:Customer Experience, Customer Management, Customer Service
Industry:Business
Location:London City - London, Greater - England
Subject:Events
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