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September 2019

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By Brandon Honda
Brandon Honda and Sun Toyota are re-inventing how to deliver outstanding customer service to their customers!
By Biz Text
For the first company to reach one year with Biz Text, receiving text messages was not a hard decision for owner Len Kiroplis. This Brampton business has increased service to their patients and become a Trailblazer in Customer relations.
By ACF Technologies
ACF Technologies Inc. is pleased to welcome Frank Azimpour to ACF's executive leadership team as VP of Operations. Before joining ACF, Frank spent 8 years with Q-nomy, Inc.
By Vivabox Solutions
Customer service has always been a necessity, but within the marketing industry, it can get lost in the shuffle of day-to-day business. Vivabox is bringing customer service to the center of their packaging solutions to model their core values.
By ServiceGuru
Company has developed customer service rating kiosk that allows customers to rate employees on the service they provide.
By InfoCenter
Infocenter is pleased to announce the addition of Brentwood, Tennessee-based Gatewood Consulting Services.
By Soundview
Soundview Executive Book Summaries will host a free webinar with best-selling business book author Sandy Rogers. Mr. Rogers will be discussing concepts from his latest book, "Leading Loyalty."
By ServiceGuru
Restaurant group Pita Jungle announces the roll out of ServiceGuru to help track, measure and improve customer service and overall experience. ServiceGuru is a kiosk-based rating and review solution that helps company's improve customer service.
By Ruby Receptionists
Ruby® Receptionists, the personalized, live chat, and receptionist service dedicated to the success of small business, today announced a new partnership with Nextiva, an industry-leading cloud communications company.
By United Access
United Access won a Stevie® Award last Friday night for Ethics in Sales. United Access was the only accessible vehicle company to receive this a accolade across all categories in the Sales and Customer Service awards.
By Bob Little Press & PR
The e-learning supplier, Engage in Learning, has won the Feefo Gold Service award. This award is an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.
By commonwealth motors
Dealership among the top auto dealers in the U.S who demonstrate excellent customer service, as rated by online consumer reviews
By Ruby Receptionists
Ruby Receptionists launches first-ever channel partner program
By Findability Sciences Inc.
The auto-response engine facilitates customer interactions via emails and deploys natural language processing to streamline contact center and back office operations.
By SaaS Labs Inc
No matter how busy your team is, your SMS Bot will give customers precise, instant answers 24/7. JustCall has launched a SMS Bot Creator for brands to provide automated answers to their customers via sms.
By cmi speaker management
Ty Bennett back by popular demand to their Stage for the ICFA's Third Educational Conference
By ServiceGuru
ServiceGuru was recently recognized by FinancesOnline for its easy to use customer service rating platform.
'Bud' the Chatbot Can Answer Questions About 4/20 and CBD Laws in all 50 States - Highlights Value of Low-Cost Chatbots For Cannabis Industry
By tracingpage
Google Drive is a file storage service provider which enables there users to make their important files save and secure from all the outside disturbances and hustles.
By Yonder Digital Group
Charity sector contactability standards need to improve according to a recent survey.
By CourMed
Leading CourMed® investor shares why he is a stickler for customer service
By Yonder Digital Group
Yonder Digital Group research shows that human interaction is key to good customer experience
By The Ken Blanchard Companies
Legendary Service® Program Wins Stevie® Award for Best New Service of the Year in 2018 International Business Awards®
By The Talk Awards
The Talk Awards seeks out and honors businesses and professionals for providing excellent customer service, and several restaurants in Texas have ranked high again.
By Three Square Market
Daniel DuPuis brings great industry experience to Three Square Market.
By 360 Intel
Leading mystery shopping provider accelerates growth by adding online reputation management to their services mix
By SaviLinx
SaviLinx earns placement on list for second year with 812% growth since 2014 to secure the 617th position nationally for its contact center business
By Ventrica
- Up to 200 new contact centre staff to be recruited in the next 3 months
By The Talk Awards
The Talk Awards seeks out and honors businesses for providing excellent customer service, and several restaurants have ranked among the most recent recipients.
By CyfutureBPO
CyfutureBPO, an acclaimed call center service provider introduces the Artificial Intelligence technology to enhance the customer service level.
By Sendmode
Customer experience refers to the sum of all interaction and experiences customers have over the course of their relationship with your business. Make it count!!

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