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July 2016
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Customer Service Press Releases

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By Synthetix Ltd
Innovative contact center operator's new technology partnership to offer customers a radical departure from traditional customer support and pricing models.
12571476
By Execs In The Know, LLC
Chad McDaniel, President of Execs In The Know, and Leslie Joseph, Senior Director, Product Marketing at [24]7, will be hosting the webinar "How Data and Analytics can Turbocharge Your Chat Program." The action packed training session will take place on...
By Ventrica
-  Award-winning customer service expertise will underwrite tailored campaigns One of Essex's fastest growing businesses, outsourced contact centre Ventrica based in Southend has announced today the launch of sister company, Ventrica Digital.
By Hemsley Fraser
Management development initiative helps UK facilities management firm create stronger customer relationships and differentiate its service.
By Evolve IP
Evolve IP's Annual Research Uncovers Increased Need for Meaningful Analytics and Integrated Solutions to Transform Data into Business Value
12562097
By PODS Enterprises, LLC
PODS Enterprises, LLC, a leading moving and storage provider, received a 2016 Confirmit ACE (Achievement in Customer Excellence) Award for the third year in a row. The accolade demonstrates PODS' long-term commitment to its customers.
By Mindpearl
Mindpearl, award winning international contact centre outsourcer, has been named as a winner in Acquisition International Magazine's annual Business Excellence Awards for Best Global Multichannel Customer Support Group.
12558599
By Austin Contact Center Alliance
Keynote address - What Were You Thinking? Learn how to think better because your company's future hinges on it… and so does yours! Keynote Speaker, #1 Global Gamification Guru - Monica Cornetti
12558031
By TeleFinity
TeleFinity's advanced customer service solution LogFinity Call Recording System has been successfully implemented recently by Al Rajhi Bank in Jordan. With total assets of $80 billion, Al Rajhi is one of the world's largest Islamic banks.
By Trusource Labs
Alton Martin explores the impact on the consumer goods industry when connected devices know your usage pattern in the Consumer Goods and the Connected Home
By Pulse of the City News
Pulse of the City News' latest group of customer satisfaction award winners includes many multi-year winners with 5-star ratings.
By Magentrix Corporation
Seamless Integration lets Customer, Partner and Employee Portal Solutions share CRM data.
By PR Artistry
Teleopti, a leading provider of solutions for strategic workforce management (WFM), today announced the relaunch of the company's ebook.
12533631
By Tom Gill Chevrolet
The Florence, KY Chevy dealer wins prestigious accolade for customer-based reviews on DealerRater.
12532786
By Allen Turner Hyundai
Local Pensacola Dealership Takes Home Both US and Florida DealerRater Awards
12531149
By AutoMax Hyundai of Norman
The popular Hyundai car dealer in Norman, Oklahoma, has sold more Hyundai vehicles than any other dealership in the state.
By First Call Resolution dba FCR
Adam Crouch joins the company as a Sales Executive and will operate from FCR’s offices in Seattle, Washington.
12525177
By Triosim Corporation
A group of professionals come together to provide stronger customer service coverage.
By Advanced Micro Controls, Inc.
AMCI adds sales representation to the Florida and Georgia area. AMCI sales reps work with distributors and OEMs to help customers find solutions that meet their application requirements.
By FCR (formerly First Call Resolution)
John Charley promoted to CFO and Lynette Herlan to Controller

All Press Releases

By Synthetix Ltd
Innovative contact center operator's new technology partnership to offer customers a radical departure from traditional customer support and pricing models.
By Cititel Answering Services
We Provide 24/7 Live answering service that helps your business increase revenue, lower costs, provide better customer care and maximize every opportunity. Cititel Answering Services.
By Cherrylink
Focus on your business and leave the customer contact points on us!
12571476
By Execs In The Know, LLC
Chad McDaniel, President of Execs In The Know, and Leslie Joseph, Senior Director, Product Marketing at [24]7, will be hosting the webinar "How Data and Analytics can Turbocharge Your Chat Program." The action packed training session will take place on...
By Office Assistants
Essex bookkeepers Office Assistants have been looking at why the human touch is still proving crucial when it comes to good customer service. Here's what they have to say.
By Ventrica
-  Award-winning customer service expertise will underwrite tailored campaigns One of Essex's fastest growing businesses, outsourced contact centre Ventrica based in Southend has announced today the launch of sister company, Ventrica Digital.
By Hemsley Fraser
Management development initiative helps UK facilities management firm create stronger customer relationships and differentiate its service.
By Evolve IP
Evolve IP's Annual Research Uncovers Increased Need for Meaningful Analytics and Integrated Solutions to Transform Data into Business Value
By PCCI Group
Comment piece by Khaled Mkahal, VP of CEM & Digital Practice, PCCI Group on Big data, Digital and Customer Experience Management (CEM)
12562097
By PODS Enterprises, LLC
PODS Enterprises, LLC, a leading moving and storage provider, received a 2016 Confirmit ACE (Achievement in Customer Excellence) Award for the third year in a row. The accolade demonstrates PODS' long-term commitment to its customers.
By Ventrica
Essex business wins again for customer service One of Essex's fastest growing businesses, outsourced contact centre Ventrica based in Southend is delighted to announce that it has won the 'Contact Centre of the Year' (larger category) as part of the...
By Mindpearl
Mindpearl, award winning international contact centre outsourcer, has been named as a winner in Acquisition International Magazine's annual Business Excellence Awards for Best Global Multichannel Customer Support Group.
12558599
By Austin Contact Center Alliance
Keynote address - What Were You Thinking? Learn how to think better because your company's future hinges on it… and so does yours! Keynote Speaker, #1 Global Gamification Guru - Monica Cornetti
By Enterprises TV
Enterprises TV producers are working on an informative segment covering social media for business.
12558031
By TeleFinity
TeleFinity's advanced customer service solution LogFinity Call Recording System has been successfully implemented recently by Al Rajhi Bank in Jordan. With total assets of $80 billion, Al Rajhi is one of the world's largest Islamic banks.
By Travellanda
Travellanda announces that its reservations department now provides around the clock support to its clients 24 hours a day, seven days a week to enhance its customer service on a global level.
By RO Innovation
Third consecutive year the organization received this noted designation
By Enterprises TV
Producers from Enterprises TV highlight the best social platforms for optimal corporate relations.
By Trusource Labs
Alton Martin explores the impact on the consumer goods industry when connected devices know your usage pattern in the Consumer Goods and the Connected Home
By Pulse of the City News
Pulse of the City News' latest group of customer satisfaction award winners includes many multi-year winners with 5-star ratings.
By Spotlight Dealers
Roe Hubbard, CEO of Members Only Automotive, The #1 endorsed sales event company in the world, shares the connection between excellent custom service and bringing customers in by the droves to your business.
By Magentrix Corporation
Seamless Integration lets Customer, Partner and Employee Portal Solutions share CRM data.
By PR Artistry
Teleopti, a leading provider of solutions for strategic workforce management (WFM), today announced the relaunch of the company's ebook.
By PR Artistry
London - Intelecom Group AS, provider of cloud-based contact centre solutions, has today announced the appointment of Colin Hay as VP Sales, UK.
12533631
By Tom Gill Chevrolet
The Florence, KY Chevy dealer wins prestigious accolade for customer-based reviews on DealerRater.
By Stopcocks Women Plumbers
Mel provides excellent customer service as standard along with quality plumbing. She's unusual as a plumber because not only is she female but she provides excellent customer service. What's more, she'll tell customers exactly what to expect.
12532786
By Allen Turner Hyundai
Local Pensacola Dealership Takes Home Both US and Florida DealerRater Awards
12531149
By AutoMax Hyundai of Norman
The popular Hyundai car dealer in Norman, Oklahoma, has sold more Hyundai vehicles than any other dealership in the state.
By First Call Resolution dba FCR
Adam Crouch joins the company as a Sales Executive and will operate from FCR’s offices in Seattle, Washington.
12525177
By Triosim Corporation
A group of professionals come together to provide stronger customer service coverage.

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