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Customer Experience Press Releases

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By Stephen Brooks
International retail expert shares insights on growing retail business in any environment
By Itero Group, LLC
Itero Group, LLC is pleased to announce that Melissa Watson will join the company as Marketing Director. In her role, Watson will be leading the company's brand management and marketing communications efforts.
12684587
By Itero Group, LLC
Itero Group, LLC welcomes Todd Miller to their team of software experts
12680006
By Stephen Brooks
Retail Pop-ups Gain Traction This Holiday Season as Retailers Look for New Formats
12670957
By Talented Learning
At a webinar later this month, Talented Learning Lead Analyst John Leh and Qlik VP Knowledge and Learning Kevin Hanegan will team-up to help business professionals learn how they can effectively engage customers and business partners in training.
12670304
By The Fryer Book Group
Developing Total Retail Experiences for Companies Struggling to Compete in a Rapidly Evolving Marketplace
12669530
By AllSight Inc.
AllSight v5 utilizes genetic machine learning algorithm to create deep intelligence from more customer data
12668594
By ACF Technologies
Investment in Analytikus Reinforces Vision to Help Clients Improve Operational Efficiency and Transform Customer Experiences.
12667745
By CustomersFirst Now
CustomersFirst Now, a Customer Experience (CX) and Journey Mapping company, has been recognized as a 'Leader' in the Aragon Research Tech Spectrum™ for Customer Journey Mapping, 2017.
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By CustomersFirst Now, LLC
CustomersFirst Now, LLC (CFN), the leader in Customer Experience (CX) implementation and Journey Mapping software, has been recognized as an Award Finalist in the Ventana Research Digital Innovation Awards in the Customer Excellence category.
By Execs In The Know, LLC
Industry Thought Leaders From Microsoft, Square, and Lyft to Keynote Execs In The Know - Customer Response Summit Chicago
By CX Network
The series of CX Network podcasts has already been recognised as one of the leading customer experience podcasts globally CX Network has launched a dedicated podcast theatre, which sees the publication of a new thought leading and personal podcast with...
By Execs In The Know, LLC
Leaders from seven trusted organizations that provide a product or service to customer care organizations form new CX Partner Advisory Board for 2017.
By Parlance
New study examines the causes and repercussions of excess workload in the contact center, and offers advice on how to reduce the burden for callers, agents, managers, and IT resources.
By FROM, The Digital Transformation Agency
FROM, The Digital Transformation Agency, today announced the addition of two senior digital visionaries to its team:  Chris Apostle to senior vice president, Client Partner and Greg Cannon to senior vice president, Digital Strategy & Marketing.
By Evolve IP
Hires SVP of Customer Operations to Enhance Services Through International Expansion
By Marketforce Business Media
Energy supply is changing – regulatory developments, customer demands, new entrants and technology are combining to challenge business-as-usual.
By IST Networks
IST OmniCloud and IST Sentiment Analysis allow enterprises to digitize the customer journey and provide a seamless and improved customer experience
By CustomersFirst Now, LLC
CustomersFirst Now CEO speaks at Gainsight's Pulse Customer Success conference as latest customer Journey Mapping software is released.
12636589
By CustomersFirst Now, LLC
Learn How to Facilitate, Build, and Maintain a Customer Journey Mapping Process for CX Success

All Press Releases

By Stephen Brooks
International retail expert shares insights on growing retail business in any environment
By Edward Jones
Edward Jones Ranks No. 1 for Full-service Investment Firm in the US Investment Firms Customer Experience Index by Independent Research Firm
By Itero Group, LLC
Itero Group, LLC is pleased to announce that Melissa Watson will join the company as Marketing Director. In her role, Watson will be leading the company's brand management and marketing communications efforts.
12684587
By Itero Group, LLC
Itero Group, LLC welcomes Todd Miller to their team of software experts
By AllSight
Prestigious awards program spotlights companies and individuals who are leading their company and industry through business use of technology
12680006
By Stephen Brooks
Retail Pop-ups Gain Traction This Holiday Season as Retailers Look for New Formats
By Execs In The Know, LLC
Findings Show That After Two Consecutive Years of Solid Improvements, Consumer Opinion Toward Customer Care's Ability to Meet Needs and Expectations has Flattened
By A2iA Corp
A2iA (@A2iA), an award-winning developer of artificial intelligence and machine-learning based software for the worldwide data capture, document processing, and payment systems markets, today announced a partnership with Zenmonics, a software...
12670957
By Talented Learning
At a webinar later this month, Talented Learning Lead Analyst John Leh and Qlik VP Knowledge and Learning Kevin Hanegan will team-up to help business professionals learn how they can effectively engage customers and business partners in training.
By GemFind
When you run a jewelry store website, you need to understand how customers understand and navigate through your site, and are given a seamless and enjoyable customer experience.
12670304
By The Fryer Book Group
Developing Total Retail Experiences for Companies Struggling to Compete in a Rapidly Evolving Marketplace
12669530
By AllSight Inc.
AllSight v5 utilizes genetic machine learning algorithm to create deep intelligence from more customer data
12668594
By ACF Technologies
Investment in Analytikus Reinforces Vision to Help Clients Improve Operational Efficiency and Transform Customer Experiences.
By Teradata
SERVICE 800 awarded Teradata for its 15 years of constant high performance in customer experience metrics at its annual conference held recently in Minneapolis. The award was received by Jean Cline, Program Manager, Customer Support Services.
12667745
By CustomersFirst Now
CustomersFirst Now, a Customer Experience (CX) and Journey Mapping company, has been recognized as a 'Leader' in the Aragon Research Tech Spectrum™ for Customer Journey Mapping, 2017.
12666789
By CustomersFirst Now, LLC
CustomersFirst Now, LLC (CFN), the leader in Customer Experience (CX) implementation and Journey Mapping software, has been recognized as an Award Finalist in the Ventana Research Digital Innovation Awards in the Customer Excellence category.
By Maru/Syngro
Maru/Syngro, a world-leading Customer Experience technology company has launched an updated, re-branded website introducing the companies' new colours and more interactive content and features.
By Extentia
Creating that great customer experience (CX) is a potent combination of user experience design (UX), user interface design (UI), and brand experience design (BX) combined with strong technical implementation.
By HomeGate Real Estate
HomeGate Real Estate® holds a high standard when it comes to taking excellent care of our customers and clients before, during, and after the sale!
By Execs In The Know, LLC
Industry Thought Leaders From Microsoft, Square, and Lyft to Keynote Execs In The Know - Customer Response Summit Chicago
By CX Network
The series of CX Network podcasts has already been recognised as one of the leading customer experience podcasts globally CX Network has launched a dedicated podcast theatre, which sees the publication of a new thought leading and personal podcast with...
By Execs In The Know, LLC
Leaders from seven trusted organizations that provide a product or service to customer care organizations form new CX Partner Advisory Board for 2017.
By Parlance
New study examines the causes and repercussions of excess workload in the contact center, and offers advice on how to reduce the burden for callers, agents, managers, and IT resources.
By FROM, The Digital Transformation Agency
FROM, The Digital Transformation Agency, today announced the addition of two senior digital visionaries to its team:  Chris Apostle to senior vice president, Client Partner and Greg Cannon to senior vice president, Digital Strategy & Marketing.
By Evolve IP
Hires SVP of Customer Operations to Enhance Services Through International Expansion
By Marketforce Business Media
Energy supply is changing – regulatory developments, customer demands, new entrants and technology are combining to challenge business-as-usual.
By Frontline Group
FrontLine Group, the Business Process Outsourcing (BPO) subsidiary of Canadian industry giant CBV Collections Services Ltd., has launched their new website featuring interactive chat capabilities.
By IST Networks
IST OmniCloud and IST Sentiment Analysis allow enterprises to digitize the customer journey and provide a seamless and improved customer experience
By Execs In The Know, LLC
Execs In The Know, a global network of customer experience professionals, is pleased to announce the recent hire of Errol Greene, who joins the EITK team as Vice President.
By CustomersFirst Now, LLC
CustomersFirst Now CEO speaks at Gainsight's Pulse Customer Success conference as latest customer Journey Mapping software is released.

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