Easy upgrades and Simpler Implementation determining the Growth of Global Cloud-based ITSM Market

• Key Leading Vendors include BMC Software, Hewlett-Packard, IBM, ServiceNow
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* Upgrades
* Smes
* Itsm
* Cloud

* Business
* Research

* London City - London, Greater - UK

* Reports

LONDON - Jan. 29, 2014 - PRLog -- Easy upgrades and simpler implementation are determining the growth of Global Cloud-based ITSM Market. TechNavio, the independent London-based global research firm, disclosed this on the eve of the publication of its latest report on Global Cloud-based ITSM Market. The findings are for the forecast period 2014-2018.

Out of the several factors driving the growth of the Global Cloud-Based ITSM market, increasing demand for economical ITSM services from the SMEs and increasing need for simpler and faster implementation of ITSM software, which are easy to upgrade are of primary importance.

In most companies, outdated versions of ITSM software remains due to either monetary issues or the complexity involved to upgrade outdated technologies, thus reducing the operational efficiency of an organization. However, this problem does not arise with cloud-based ITSM, as the application automatically upgrades to the latest feature set and the firms need not worry about updates. While the on-premise model usually takes 18-24 months to upgrade, the cloud-based model upgrades three to four times in a year. This means that with cloud-based ITSM delivery, firms can expect better service delivery and IT engagement model. In addition, cloud-based model implementation is faster and simpler since all it requires is a web browser and internet connection to function.

To determine the scenario for these vendors in the next 3-4 years, TechNavio analysts have conducted in-depth analysis of the impact of market drivers, challenges and trends featuring data on product segmentations, vendor shares, growth rate by revenue and an evaluation of the different buying criteria in the order of importance.

If you are interested in more information on this topic and our upcoming research on Global Cloud-based ITSM Market 2014-2018 (http://www.technavio.com/report/global-cloud-based-itsm-m...), please send an e-mail to media@TechNavio.com

About TechNavio

TechNavio is a leading technology research and advisory company with a global coverage. We focus on emerging technology trends that can shape the market. We identify and explain these trends to our customers to help them take better decisions.

TechNavio models the trends using a mix of quantitative and qualitative tools in its proprietary research methodologies. We build forecasts across market segments and geographies based on the trends identified. These forecasts and analysis are used to help our customers identify new and existing opportunities in their markets. We also help customers assess their competitive position in a changing market scenario.

TechNavio analysts employ primary as well as secondary research techniques to ascertain the size and vendor landscape of Global Cloud-based ITSM Market. Our analysts obtain the information using a combination of the bottom-up and top-down approaches, besides using in-house market modeling tools. They corroborate this data with the data obtained from various market participants and stakeholders across the value chain, including vendors, service providers, distributors, re-sellers, and end-users.

Decision makers and influencers in sales & marketing, strategy, product and R&D teams rely on research from TechNavio. We have a large and growing base of happy customers worldwide. Our customers include technology suppliers, end users, consulting companies, investment firms and research institutes.

Founded in 2003, TechNavio has about 200 analysts globally. We cover more than 500 technologies across 80 countries. Our analysts are closely monitoring the market every day by talking to all the industry participants. We have proprietary databases that provide us with a complete perspective of the market. TechNavio develops over 2000 pieces of research deliverables every year.

Media Contact:

Rituparna Roy/Arijit Rakshit
Marketing Manager/Analyst & PR
+91 9591975898;+44 208 123 1770; +1 630 333 9501

Twitter: @TechNavio

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Tags:Upgrades, Smes, Itsm, Cloud
Industry:Business, Research
Location:London City - London, Greater - United Kingdom
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