"Delivering ITSM For Business Maturity, A Practical Framework" is available through Emerald Publishing. IT Service Management (ITSM). "ITSM Business Maturity" course is an imperative part of achieving business maturity.
Infocenter is pleased to announce the addition of Brentwood, Tennessee-based Gatewood Consulting Services.
By OTRS Inc
Learn what OTRS Group is all about, including current coverage and tools for media use.
Lumagent today announced it has achieved the ServiceNow Bronze Services Partner designation.
By ITSM Shop
ITSM Shop Ltd, a leading specialist IT service management company, announced they have launched a new website that is a one-stop shop for all ITSM products.
Marval is delighted to announce that its latest enterprise service management software solution, Marval MSM, has successfully passed the criteria for PinkVERIFY Toolsets, demonstrating 100% of the required functionality and documentation sets for all 16..
MSM System's new features enhance employee mobility and advance the customer service experience
Marval's MSM IT service management (ITSM) software has once again been accredited by the Service Desk Institute (SDI) as SDI Standard - Performance Results Report Compliant.
IT Service Management (ITSM) innovator, Marval, has once again successfully passed its latest ISO/IEC 20000:2011 audit – the international quality standard for ITSM.
By Fruition Partners UK
"Massive transformation" follows integration of London Stansted into MAG IT infrastructure and in-sourcing of IT support
By Marval Software
According to Marval's Global Education Survey Report • Resistance to change is the most common challenge for IT operations in Education • 66% of responders believe that senior management doesn't endorse change
A couple weeks ago, Frank Slootman, ServiceNow's CEO and Chairman, announced he's leaving his post as Chief Executive Officer, yet remains as Chairman of the board.
By Frank IT Change Kit
Cloud Solution Offers Choose-As-You-Go IT Change Management and Communication Tools