Enhance the Customer Experience with Singapore CRM Software: Summit Planners Technology

Jan. 27, 2014 - PRLog -- Customers have always been at the centre of the entire decision-making process of business entities. The profits and the revenue generation process of companies depend largely upon the way they effectively handle the customer’s requirements. To address this critical facet of a company’s operations, a number of reputed software vendors in Singapore have come up their own versions of CRM system software. One such renowned software vendor is Summit Planners Technology which leads in the race of the most popular Singapore CRM.

“As a leading business software provider of Singapore, we managed to pin-point certain key issues plaguing the business operations of today especially the management of customers. Hence, with the launch of our advanced Singapore CRM software, we have sufficiently addressed the issues which include the customer interaction, fulfillment of customer’s needs, timely solutions to their queries and every other aspect revolving around the effective customer relationship management (http://www.summittech.com.sg/products/customer-relationsh...) Singapore,” said the business head of Summit Planners Technology.

The web based CRM management system software of Summit Planners has been designed so as to facilitate the businesses to enhance their customer’s experience and retain their loyalty towards the company. Some of the features of this customer management system software are enlisted below:

§  A centralized system comprising of all the customer related records

§  The history of the customers’ previous transactions with the company.

§  Tools to analyze to the buying behavior of customers depending on their age, preferences, geography etc.

§  Creates the opportunity to cross-sell other services/products to the customers.

§  Improves the efficiency of the customer support & service of the company.

§  Enables the sales & marketing departments to perform targeted sales and marketing campaigns with an effective lead generation system.

In addition to the aforementioned features, the firm’s CRM software also comes with a set of in-built technologically advanced modules that cater to the plethora of company’s operations thereby simplifying & improving the overall business efficiency and productivity.

About Summit Planners Technology:

Summit Planners Technology is a leading business software provider in Singapore offering a set of innovative and advanced software systems to the various industry segments of the country. The software products offered by the firm include CRM software, Payroll software, clinic management software and school management software. Additionally, the buyers of these products can avail attractive benefits such as upto 400% tax deductions or S$60,000 in the form of cash payouts, since the products of Summit Planners come under the Singapore PIC (Productivity and Innovation Credit) scheme.

Media Enquiries:

Summit Planners Technology Pte Ltd

61 Robinson Road

#15-01 Robinson Centre

Singapore 068893

Email: info@summittech.com.sg

Website: http://www.summittech.com.sg