OrecX to Announce Open Source Call Recording at SugarCon 2013

April 8, 2013 - PRLog -- OrecX, the leading provider of open source voice recording applications for Call Centers and Business VoIP Providers – and a new SugarCRM Technology Partner – will introduce Oreka TR, a total recording solution for SugarCRM, at this year’s SugarCon conference on April 8-11 in New York City at booth 311.

OrecX open source call recording software is compatible with all SugarCRM software versions and editions.  

Highlights of Oreka TR (Total Recording) software:

·        Open – Open source architecture, runs on Linux and MySQL, and it exports recordings to standard file formats.

·        Interoperable – With its open API, Oreka TR can interoperate easily with any version of SugarCRM.

·        Affordable – Half the price of competing solutions

·        Easy – Simple to learn and use

·        Full-Featured – Centralized management and remote site recording

·        Same-Day ROI – Be up and running in under 30 minutes

·        Flexible – Operates with all leading PBXs

·        Limited Footprint – Unobtrusive packet-sniffing technology with no impact on VoIP network

·        Personalized – Recordings can be indexed by time, agent/employee, date, group, and a variety of other fields

“SugarCRM is one of the biggest names in the open source and call center communities,” said Bruce Kaskey, co-founder of OrecX.  “We continue to work closely with them to be able to offer an affordable, flexible and integrated call recording/CRM solution that businesses can quickly and easily install in their environment and begin realizing ROI right away.  No other open source call recording/CRM solution like this exists today.”

Visit OrecX on SugarExchange.com (http://www.sugarexchange.com/product_details.php?product=...).

About OrecX LLC

Chicago based OrecX provides open source VoIP recording solutions at a fraction of the cost of proprietary recording applications that often run $1,000-$4,000 per user.  OrecX is the primary developer and sponsor of the Oreka open source call recording project hosted on sourceforge.net (www.oreka.org).  More than 110,000 users have downloaded the open source version of OrecX (across 160-plus countries), which has received accolades from Linux World, Unified Communications Magazine, and TMC Magazine.  More information is available at http://www.orecx.com/