OrecX Awarded 2021 TMC Labs INTERNET TELEPHONY Innovation Award for Audio Capture

OrecX wins industry award for its audio capture software from TMC
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CHICAGO - Nov. 4, 2021 - PRLog -- OrecX, an audio and screen capture provider for recording, analytics and machine-based learning, announced today that TMC, a global, integrated media company, has named Oreka AC as a 2021 TMC Labs INTERNET TELEPHONY Innovation Award winner presented by INTERNET TELEPHONY magazine. OrecX is a business unit of CallMiner, the leading provider of conversation analytics.

The TMC Labs INTERNET TELEPHONY Innovation Award honors products that display innovation, unique features, and significant contributions toward improving communications technology. The awards are bestowed to those companies demonstrating ground-breaking contributions to the industry.

"We are very pleased to receive this recognition from TMC," said Steve Kaiser, General Manager, OrecX Business Unit. "Oreka AC is an audio capture solution that helps to power call center workforce optimization, as well as enterprise productivity by delivering audio as a data source to drive better business decisions."

Oreka AC (Audio Capture) was recognized for its innovation, including its ability to:
  • Augment existing legacy recording applications with real-time and/or post-call audio streaming
  • Feed any third-party software that uses audio as a data source
  • Provide enhanced audio quality, media/meta-data access, and system control
"The TMC Labs INTERNET TELEPHONY Innovation Award recognizes the best and the most unique products and services that this industry has to offer. OrecX has proven their commitment to quality and the further development of the IP communications industry through its Oreka AC solution," stated Rich Tehrani, CEO, TMC. "Congratulations to the entire team at OrecX for earning this great honor. I look forward to seeing more innovative solutions from them as they continue to contribute to the future of IP communications," Tehrani added.

The 2021 TMC Labs Innovation Award winners will be highlighted on TMCnet and INTERNET TELEPHONY magazine's online news portal.

About OrecX

North American-based OrecX (https://www.orecx.com/), a CallMiner company, is the world's #1 provider of audio capture for analytics and machine-based learning, providing a high-fidelity method for contact centers, enterprises and service providers to leverage any third-party speech analytic solution for compliance, risk management, and customer experience requirements.

About INTERNET TELEPHONY magazine

INTERNET TELEPHONY magazine has been the IP Communications Authority since 1998â„¢. Beginning with the first issue in February of 1998, INTERNET TELEPHONY has been providing unbiased views of the complicated converged communications space. INTERNET TELEPHONY offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs.  INTERNET TELEPHONY magazine reaches more than 225,000 readers, including pass-along readers. For more information, please visit www.itmag.com.

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