Acquisition of Phocus Contact Solutions Inc, Montreal, Canada by Fusion BPO Services Group, Canada

MONTREAL - March 13, 2013 - PRLog -- The Directors of Fusion BPO Services Group & Phocus Solutions, Montreal is pleased to announce the acquisition of Phocus Solutions by Fusion Group of Companies.

The synergies between the companies offer opportunities to further upgrade the quality of service and provide enhanced value to their existing customers in Canada and the US. The coming together of both companies enhances capabilities in providing multilingual services to multiple verticals, thus providing significant growth opportunities in the Canadian and US markets.

“The decision to come together is a win-win situation for both companies and their customers”, says Nalin Tikkoo, President, Fusion BPO Services.  Further, the relationship of trust that has been built over the last few months with Bruce Boshouwers, Raymond Chiu and Steven Ondrick will go a long way in transition and integration.

“We at Phocus are excited about the prospect of working with Fusion’s global team, enabling us to deliver more value to our customers. All our employees look forward to creating peer to peer relationships at other Fusion centers” says Bruce Boshouwers, President, Phocus Contact Solutions.

About Phocus Contact Solutions Inc.

Phocus possesses 11 years experience in serving clients through Customer service, Sales, Technical support & Lead generation to their customers in North America out of their contact centers in Montreal & Laval, Quebec, Canada. For further info log on to www.phocus.ca

About Fusion BPO Services Group

Fusion BPO Services Group is a leading outsourcing service provider based in Montreal, Canada. Its end to end outsourcing solutions include call center services, telemarketing and lead generation services, along with web marketing and development. Fusion BPO Services has call centers across four countries - the US, Canada, India and the Philippines. The decade-long work experience makes Fusion BPO Services a preferred destination for reputed clients as well as start ups. For further information, log on to – www.fusionbposervices.com