Fusion BPO El Salvador Center is Now HIPAA Compliant
The HIPAA compliance is achieved through rigorous staff training, stringent call center privacy policies and security guidelines, and upgrading of technology to ensure improved data encryption. The security rule under HIPPA applies to client service support, order management and customer support services carried on from this facility.
"This achievement is the result of our commitment to excellence and our desire to improve constantly. It will now make us a trusted repository of sensitive patient healthcare information and help us deliver a better service to our healthcare clients", says Pankaj Dhanuka, CEO, Fusion BPO Services.
The Health Insurance Portability and Accountability Act (HIPAA)
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federal law that required the creation of national standards to protect sensitive patient health information from being disclosed without the patient's consent or knowledge. The US Department of Health and Human Services (HHS) issued the HIPAA Privacy Rule to implement the requirements of HIPAA. The HIPAA Security Rule protects a subset of information covered by the Privacy Rule.
For more info: https://www.hhs.gov/
About Fusion BPO Services
Fusion BPO is a global outsourcing services provider with dual headquarters in Draper, UT (US) and Kolkata (India). Its end-to-end outsourcing solutions include a complete portfolio of integrated contact center services. Fusion is committed to exceeding Customer expectations through its 16 sites located in the USA, Canada, UK, India, Philippines, El Salvador, Jamaica, and Albania.
For more info: https://www.fusionbposervices.com
Page Updated Last on: May 12, 2020