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January 2020

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By CEO Coaching International
Maddock and Weir Co-Founded Taskus, the Disruptor BPO Company That Prioritizes Positive Experiences for Employees to Retain Top Talent
It's awards season at IAOP! The association that brings together buyers, providers and advisors working in collaborative partnerships, today announces the launch of its 2020 award season, which includes an updated Global Outsourcing 100 and a new "Red...
By Aptitude 360
Puneet Sharma takes the helm of Aptitude 360 with over 1000 contact centre seats both on and off shore.
Partnership will Promote Impact Sourcing as a Business Practice in the BPO Industry
By Velez Managed Services
Velez Managed Service's is pleased to announce the appointment of Albion Sutaj as Managing Director to lead its Southeast European regional business.
By Mphasis
Mphasis, an Information Technology (IT) solutions provider specializing in cloud and cognitive services, today announced that Everest Group has named the company as a Major Contender in its report titled "Know Your Customer – Anti Money Laundering...
By Bernard BPO
Bernard BPO has secured a new contract with a growing company delivering innovative technology to the health care equipment industry.
By Bernard BPO
Bernard BPO has secured a new contract with a recognized leader in the streaming entertainment industry. The additional programs will require over 200 full-time Jacksonville-based agents trained and skilled in customer acquisition and retention.
By Coefficients Co. Ltd.
ING Group, a Dutch financial, is looking into growing their shared services center in the Philippines despite the threats in the business process outsourcing (BPO) industry due the challenges and setbacks in the local and global markets.
By Coefficients Co. Ltd.
Despite a slow growth in leasing deals with business processing outsourcing (BPO) companies earlier this year, experts from real estate consultancy, Santos Knight Frank are seeing that the sector will boost the demand for office spaces in 2018.
By Coefficients Co. Ltd.
The Information Technology-Business Process Association of the Philippines (IBPAP) is fighting to retain the tax perks of the information-technology and business-process management (IT-BPM) sector to battle the challenges the industry is facing.

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