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September 2019

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It's awards season at IAOP! The association that brings together buyers, providers and advisors working in collaborative partnerships, today announces the launch of its 2020 award season, which includes an updated Global Outsourcing 100 and a new "Red...
By Aptitude 360
Puneet Sharma takes the helm of Aptitude 360 with over 1000 contact centre seats both on and off shore.
Partnership will Promote Impact Sourcing as a Business Practice in the BPO Industry
By Velez Managed Services
Velez Managed Service's is pleased to announce the appointment of Albion Sutaj as Managing Director to lead its Southeast European regional business.
By Mphasis
Mphasis, an Information Technology (IT) solutions provider specializing in cloud and cognitive services, today announced that Everest Group has named the company as a Major Contender in its report titled "Know Your Customer – Anti Money Laundering...
By Bernard BPO
Bernard BPO has secured a new contract with a growing company delivering innovative technology to the health care equipment industry.
By Bernard BPO
Bernard BPO has secured a new contract with a recognized leader in the streaming entertainment industry. The additional programs will require over 200 full-time Jacksonville-based agents trained and skilled in customer acquisition and retention.
By Coefficients Co. Ltd.
ING Group, a Dutch financial, is looking into growing their shared services center in the Philippines despite the threats in the business process outsourcing (BPO) industry due the challenges and setbacks in the local and global markets.
By Coefficients Co. Ltd.
Despite a slow growth in leasing deals with business processing outsourcing (BPO) companies earlier this year, experts from real estate consultancy, Santos Knight Frank are seeing that the sector will boost the demand for office spaces in 2018.
By Coefficients Co. Ltd.
The Information Technology-Business Process Association of the Philippines (IBPAP) is fighting to retain the tax perks of the information-technology and business-process management (IT-BPM) sector to battle the challenges the industry is facing.
By Coefficients Co. Ltd.
United States President, Donald Trump, committed to studying the proposed free trade agreement (FTA) between the US and the Philippines.
By Coefficients Co. Ltd.
NetSuite Philippines, the business process outsourcing of NetSuite, is projected to grow at a faster pace since Oracle Corp.
By Coefficients Co. Ltd.
Johnson and Johnson (J&J) has teamed up with the Department of Health (DOH) to address the health concerns of business process outsourcing (BPO) workers, which is estimated to amass 1.3 million last year. DOH Secretary, Paulyn Jean B.
By Coefficients Co. Ltd.
Over the past few months, there has been a lot of buzz that artificial intelligence will ultimately take over the Philippines' business process outsourcing (BPO) industry.
By SourceOne
As a company that highly believe in sustainability and sharing, JFS Holdings has launched its outsourcing blog in 2017, along with the facelift of its website, to share outsourcing experience and knowledge with others.
By Coefficients Co. Ltd.
In our fast changing society, lots of opportunities for online career have opened. Digital marketing plays a very vital role now in different business landscapes.
By Coefficients Co. Ltd.
The Philippines is expected to top the information technology and business process management (IT-BPM) global landscape, this is due the emergence of contact centers in various provinces despite the threat of artificial intelligence, as stated by...
By Coefficients Co. Ltd.
Starting next year, IBPAP (IT and Business Process Association of the Philippines) plans to do their midyear reviews of the country's IT and BPO sector, assessing the performance of the industry's players in terms of revenue and company size.
By Coefficients Co. Ltd.
The country's business process outsourcing (BPO) industry is seeing the need to step up their efforts to tackle the potential impact of what is termed as "disruptive technological headwinds" – such automation, robotics, and most importantly, artificial...

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