Call Center Press Releases

Enables Contact Center Employees to Work Anywhere Securely and Access All of Their Business Applications On the Devices of Their Choice

JustCall is offering a swift and effortless shift from on-premise call center to cloud in as low as 2 weeks, to counter the coronavirus scare, without disrupting business operations.

Grandstream's UCM series of IP PBXs are now compatible with Loway's QueueMetrics platform, offering an enhanced call center communication solution.

Call Center Outsourcing & Customer Experience Technology Solutions

Loway, provider of solutions for call-centers, announced the release of WombatDialer predictive dialer for Asterisk PBX version 20.02.

Learn How You Can Have Awesome Client & Customer Relationships

Sheridan Based SKY Telecom LLC has released the details of their annual Christmas party.

Loway announced today the opening of the new Singapore datacenter for its QueueMetrics-Live solution service.

Loway announced the release of the new QueueMetrics suite for Asterisk PBX version 19.10

Receives 4.7 out of 5 stars and a 92% recommendation rate within the CCaaS – North America Market Based on Independent Client Reviews From Gartner's Peer Insights Website

Loway announced today its participation to AstriCon 2019 USA. The Founder, Mr. Lorenzo Emilitri, will deliver a technical speech entitled "Ingenuity, resilience, simplicity and many mistakes - from on-premise to cloud platform".

Loway today announced the partnership with DVCOM Technology for Gitex 2019.

The founder & CEO of Loway, will speak about transition from on-prem to cloud platforms at JanusCon.

Company Doubles Customer Base, Expands Geographically and Appoints Senior Team Member

Loway Switzerland today announced that Acuity Unified Communications is an official Loway reseller partner.

World's Leading Provider of Integrated Cloud Communications and Collaboration, Computing and Identity Management Recognized for Unprecedented Growth

SKY Telecom LLC has released a completely new website which can be experienced online.

Callnovo Global Multilingual Call Center, which has been engaging in the field of after-sales service for nearly 20 years, has customized a one-stop multichannel solution for Chinese oversea enterprises

Loway announces the release of QueueMetrics call center suite for Asterisk PBX version 19.04, update is free.

Application Ensures Users Can Remember, Retrieve and Record Everything that Happens on a Phone Call; Proprietary Framework Leverages Artificial Intelligence (AI) for Advanced Speech Analytics; Application to be Integrated into Evolve IP's Market-Leading..

SoliCall's Noise Firewall combines with Genesys Customer Experience Platform to improve customer experience and prevent leakage of sensitive data

Recognition Marks 4th Consecutive Appearance on Prestigious List

BPL Business Media Recognizes Acquisition of thevoicefactory and Accelerated Global Market Growth of Combined Firm

Nine in Ten On-Premises Respondents Plan Move to Cloud / Cloud Evaluation; Three in Ten Contact Centers Have Already Transitioned to Cloud

BluIP provides a Calling Plan that enables MS Teams & Skyp4B with full PBX functionality!

Asterisk in the Contact Centre Satisfaction Report 2018 edition

Comms Dealer Magazine Notes Excellence Across Vertical Industries

Evolve IP®, The Cloud Strategy Company™, today announced that for the second consecutive year Gartner has named it to the Magic Quadrant for Contact Center as a Service, North America.

Interactive Northwest, Inc. Application Supports Leading Transcription Engines and Speech-to-Text

Loway, worldwide provider of solutions for call-centers, announced the release of WombatDialer predictive dialer for Asterisk PBX version 18.08.

SophiOutsourcing Inc., a Dumaguete-based business process outsourcing company that provides call center and back office solutions to tech startups, has jumpstarted its expansion efforts with the opening of their Cebu office at the Mabuhay Tower in Cebu...