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Acqueon Technologies Unveils List and Campaign Manager 2.0 and Availability for Hosted Outbound Cisc
Acqueon Technologies Inc., a leader in software solutions for the customer collaboration industry, today announced the latest release of List and Campaign Manager.
In recent years, the adoption of hosted contact center models has experienced a steady increase as many small and mid-size businesses do not have adequate technical support for in-house contact centers. This market trend has grown out of a common need for more flexible call center infrastructures which improve productivity and support scalability. The convenience of this model has contributed to a momentum gain on-par with the premises-based approach. The extended capabilities of LCM 2.0 adapt the original software to function alongside this push toward hosted service providers.
LCM 2.0 incorporates various additional features that make for more intuitive, productive, and streamlined outbound contact center operations as well as the opportunity to tailor each calling platform to the distinct business needs of the end-user. In addition to hosted capabilities, LCM 2.0 highlights include: a rebuilt user interface, support for integration to 3rd party applications, and multiple language capabilities.
Acqueon’s LCM 2.0 offers key enhancements that bring new levels of flexibility to outbound contact centers of every size. For more information, please visit acqueon.com.