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August 2019

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By SaviLinx
SaviLinx earns placement with 294% growth since 2015 to secure the 1,388th position nationally for its contact center business
By SKY Telecom LLC
Long-standing contact center to deliver an integrated tele-health doctor to patient contact solution!
By Consilium Software Inc
UniVCX™ is the latest Consilium product reflecting 12 years of company pride and know-how Singapore, India and Canada, 08 August 2019:  Consilium Software, a world-leading provider of enterprise software for unified communications (UC) and contact...
By Sky Telecom LLC
Sky Telecom LLC a provider of call center solutions solutions, today announced a signed agreement with a leading direct sales solution provider
By Consilium Software
Oracle Service Cloud Customers Can Use Consilium UniAgent to Improve Contact Center Performance Metrics, Now Available in the Oracle Cloud Marketplace
By Interactive Northwest, Inc.
The Agent First and Caller First callback application is compatible with Avaya IX Contact Center solutions
By vCloudx Pte Ltd
Interactive Video-enabled Visual Response (IV2R), leading the next wave of customer experience IV2R reduces average time of resolution, increases call containment while lowering the overall cost
By Interactive Northwest, Inc.
New Interactive Northwest, Inc. (INI) application lets callers make payments privately, then transfer back to the agent
By Evolve IP
Application Ensures Users Can Remember, Retrieve and Record Everything that Happens on a Phone Call; Proprietary Framework Leverages Artificial Intelligence (AI) for Advanced Speech Analytics; Application to be Integrated into Evolve IP's Market-Leading..
By Evolve IP
Nine in Ten On-Premises Respondents Plan Move to Cloud / Cloud Evaluation; Three in Ten Contact Centers Have Already Transitioned to Cloud
By Evolve IP
Ability to Provide Cloud-as-a-Strategy, and Deliver Integrated Cloud Computing, Cloud Communications and Contact Center Solutions, Drives Growth
By Evolve IP
Next Gen network will bring advanced features, products, enhanced network management and reliability
By Evolve IP
Comms Dealer Magazine Notes Excellence Across Vertical Industries
By SaviLinx
New 43,000-square-foot facility in Mississippi enables SaviLinx to support business growth; company is hiring for seasonal and permanent positions
By Evolve IP
Evolve IP®, The Cloud Strategy Company™, today announced that for the second consecutive year Gartner has named it to the Magic Quadrant for Contact Center as a Service, North America.
By Evolve IP
Evolve IP Releases Comprehensive Research Bundle for Businesses Evaluating Cloud IP Phone Systems and Business Collaboration Tools - Unified Communications as a Service
By Interactive Northwest, Inc.
Interactive Northwest, Inc. Application Supports Leading Transcription Engines and Speech-to-Text
By SaviLinx
Seasonal positions range from one week to four months and support the expansion of a federal contract
By SaviLinx
SaviLinx earns placement on list for second year with 812% growth since 2014 to secure the 617th position nationally for its contact center business
By LinkedIP
An innovative and non-invasive CRM to VoIP Telephony integration was deployed for energy company Enel branch in Colombia.
By Bernard BPO
Bernard BPO has secured a new contract with a growing company delivering innovative technology to the health care equipment industry.
By Bernard BPO
Bernard BPO has secured a new contract with a recognized leader in the streaming entertainment industry. The additional programs will require over 200 full-time Jacksonville-based agents trained and skilled in customer acquisition and retention.
By Evolve IP
Evolve IP®, The Cloud Strategy Company™, today announced that it has been named one of the top 10 global contact center providers by Enterprise Services Outlook Magazine.
By Intugo
Introduces Onelink as its most recent Client in Sonora, Mexico.
By Evolve IP
Contact Center Connects Santa Barbara Victims and Families with Nationwide Team of Volunteer Counselors
By Evolve IP
Evolve IP, The Cloud Strategy Company™, today announced that Gartner has named it to the 2017 Magic Quadrant for Contact Center as a Service, North America.* The report, which includes 11 providers, notes that "North America's CCaaS market has matured...

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