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New Social Network Roadmap Provides Risk-managed Approach for Applying Web 2.0 to Mature Businesses
Web 2.0 consultancy CSRA has scheduled the beta release of its Social Network Roadmap at the Social Network Conference in San Francisco July 11. Managing Director Christopher Rollyson will use LinkedIn® for examples of enterprise process innovation.
By: CSRA Inc.
CSRA Managing Director Christopher Rollyson said, "We created the social network roadmap because roadmaps are invaluable tools for companies that are adopting significant change. By articulating the adoption path, a roadmap helps educate people about how the novel technology affects their company and what they can do about it. It aligns them around orchestrated plans for action, and it gives them a vocabulary to talk about the change process." Rollyson has over twenty years of experience with technology-driven innovation as a management consultant and marketing executive.
CSRA's enterprise social network roadmap is comprised of three phases:
Feasibility builds the company's vision around social networking and Web 2.0. It helps executive sponsors understand customer, partner, investor and other influencer activities in LinkedIn, Facebook, YouTube, MySpace, blogs, virtual worlds and other venues as well as competitors' activities. Subphases are Due Diligence, Baseline and Benchmarking.
Strategy helps the company build an explicit plan for its structured adoption of LinkedIn, Facebook, Twitter, YouTube, Second Life and other Web 2.0 sites, as well as its plan to apply them to business processes. Notably, it targets processes to which pilots will apply social networks to boost innovation through cross-boundary collaboration. Subphases are Governance, Metrics and Adoption Plan.
Implementation is a measured process for applying the company's activities in social networks and Web 2.0 to business processes for process innovation. Social networks, since they enable members to find each other and collaborate around very specific interests, hold extensive promise to boost the value of collaborative knowledge work. In Implementation, companies use social networks like Facebook and LinkedIn to innovate in business development, client service, marketing, research/product development and recruiting/human resources processes. Implementation contains Pilot, Scale and Integrate subphases.
At the Social Networking Conference
Rollyson will present the roadmap at the conference (http://www.socialnetworkingconference.com), which educates business and government leaders on emerging trends in social networks and mobile computing. The conference will be keynoted by Apple Co-founder Steve Wozniak, and other speakers will include executives from LinkedIn, Visible Path, Jigsaw, Twitter, GM, IBM, GE, Deutsche Telekom, Motorola, HP, Perfspot, Gemini Mobile and others. Immediately after the roadmap presentation, Rollyson will moderate the panel, "Business Social Networking and the Changing Nature of Data," featuring executives from LinkedIn, Jigsaw and Visible Path.
Adding Value to "Enterprise Facebooks"
Most companies are thinking about launching "enterprise Facebooks," or they have already built them with software like Lotus Connections or Microsoft SharePoint, according to Rollyson. As he has written extensively (http://www.executivesguide-
The roadmap has an explicit process for harnessing internal and external information within the protected enterprise environment in a way that does not compromise intellectual property or security. This will add significant value and dynamism to proprietary environments.
The Roadmap's Strategy, Transformation and Execution Roots
The roadmap draws from Rollyson's experience (http://www.rollyson.net/
The Implementation Phase Often Features LinkedIn
Companies that sell to other companies ("B2B") often have a focus on LinkedIn because it is arguably the most prominent executive network for making and maintaining executive connections globally. Acknowledging this, CSRA launched a management consulting service, the "Executive's Guide to LinkedIn," in January 2008. It helps companies to use LinkedIn for enterprise process innovation, and it counts dozens of executives as clients. As such, CSRA has gained significant experience with applying LinkedIn to enterprise business processes such as business development/
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CSRA is a management consultancy that helps business and government leaders understand how disruptive market phenomena like social networks and Web 2.0 are transforming relationships and business. By understanding these developments ahead of their competitors, CSRA clients act with more confidence and purpose because they understand the opportunities and risks at stake behind the choices they make. Managing Director Christopher Rollyson is a 20-year veteran of two global consultancies and several business ventures. As a consultant and marketing executive, he has both advised executives on transformation and managed it as a line executive. He taps a formidable expertise network of corporate executives, Web 2.0 entrepreneurs, marketers, technology firms, renowned consultants, bankers, attorneys, venture capitalists, designers and experience architects worldwide.