Sequentex Announces Strategic Partnership with CallTower to Enhance Unified Communications Offerings

BOYNTON BEACH, Fla. - June 17, 2025 - PRLog -- Sequentex, a leading (WOSB) IT solutions provider, is proud to announce its official partnership with CallTower, a global leader in cloud-based unified communications (UC), contact center (CC), and collaboration platforms. This partnership will significantly enhance Sequentex's service portfolio and deliver immediate benefits to its customers.

Why This Partnership Matters

• Expanded UCaaS & CCaaS Capabilities

By integrating CallTower's industry-leading solutions—comprising Microsoft Teams, Cisco Webex Calling, Zoom, contact center tools, and Operator Connect—Sequentex bolsters its portfolio with enterprise-grade, cloud-native communications.

• Streamlined Management via CallTower Connect

CallTower's proprietary administrative platform, Connect, enables Sequentex customers to manage their UC/CC services directly—simplifying provisioning, analytics, and troubleshooting without deep telecom expertise.

• Global Reach & Reliability

Leveraging CallTower's geo-redundant data centers in over 80 countries, Sequentex can now offer highly resilient, scalable communications with 24/7/365 support—ideal for both local businesses and multi-site enterprises.

• Best-of-Breed Agnostic Approach

CallTower supports major platforms—including Microsoft Teams, Webex, Zoom, and Five9—allowing Sequentex to tailor solutions to each customer's technology stack and strategic needs.

Benefits for Sequentex Customers

• Faster Time‑to‑Deploy
  Fully managed solution and turnkey implementation—from provisioning to porting, training, and ongoing support—mean a smoother rollout for customers adopting cloud communications.
• Enhanced Collaboration & Productivity
  With unified platforms, seamless calling, messaging, conferencing, and advanced contact center capabilities, end-users enjoy a more cohesive digital workspace.
• Scalable & Future‑Proofed
  AI‑enhancements (e.g. Copilot), Operator Connect integration, and optional SMS/texting create a flexible and modern communications ecosystem that can grow alongside customer operations.

Executive Perspectives

"Partnering with CallTower brings world-class UCaaS and CCaaS solutions into our portfolio," said Robert Friskney, Chief Information Officer at Sequentex. "Our customers have been asking for communications solutions that are secure, easy to manage, and adaptable to hybrid work environments—and this partnership delivers all of that. We're excited to help businesses modernize their communications stack with confidence."

Learn more here: https://www.sequentex.com/calltower

About Sequentex
Sequentex is a full-service IT solutions firm delivering cybersecurity, connectivity, UCaaS, CCaaS, cloud, and managed IT services. With deep industry expertise and a best-of-breed supplier network, Sequentex empowers businesses across Florida and beyond.

About CallTower
Founded in 2002, CallTower is a global provider of cloud communications and collaboration solutions, integrating platforms like Microsoft Teams, Cisco Webex, Zoom, and advanced contact center technologies. CallTower is headquartered in South Jordan, UT, and supports users across 80+ countries.