Why every business needs effective knowledge management?

SAN FRANCISCO - May 4, 2022 - PRLog -- Knowledge management is a system of established processes for collecting and sharing knowledge and skills within a company. Proper knowledge management in companies ensures that all employees have access to the information they need to perform at their best and grow their skills.

It also makes it easier to onboard new hires and transfer projects to other individuals or teams. In addition, good knowledge management helps prevent situations where only one employee knows how to carry out a critical task, which can be detrimental if they take an extended or permanent leave.

Among IT companies, there is a common misconception that knowledge management is simply making sure that information is added to the repository in the correct way. However, the primary focus of knowledge management is ensuring that all of the available information is stored and managed in a way that makes it easy for employees to find and utilize it when needed, and your team members themselves will be able to add information to knowledge base. This goes beyond just repository management and knowledge retention; it means building interdepartmental communication and encouraging employees to share their knowledge with others.

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