Elision Launched a Hosted Call Center Solution for Collection Agencies

BENGALURU, India - Dec. 31, 2020 - PRLog -- Elision Technologies Pvt. Ltd announced the launch of a hosted call center solution for collection agencies. This software is built to help collection agencies in handling multiple operations. Any collection agency can take advantage of automation and other vital features available in this software.

As per the shared details, this call center software has all features one would find in the advanced modern call center software. In addition to that, it will have some exclusive features and functionalities to benefit collection agencies such as:

·        The payment utility module of this software will filter leads based on different criteria. For example, the leads with paid disposition will not be contacted by the predictive dialer of the software.

·        The call center dialer will show custom fields during a live call to the agent to help him/ her handle the call based on the factual data.

·        The agents can see customized disposition messages related to the collection agencies.

·        The supervisors can create custom disposition messages.

·        The validation enforcement will be coded in the call center software. For example, writing a date for the 'Promised to Pay' disposition is necessary.

·        The managers can create bucket lists for different contacts

·        And many more

"The hosted call center software, we are going to offer to the collection companies, will have all features of the advanced call center solutions. In addition to that, there are some exclusive features for them to automate various operations and enhance the collection calls", shared the spokesperson of the company.

"We have kept our packages affordable to ensure that all agencies or companies running debt collection campaigns can take advantage of this powerful solution. This fact will further help in providing more flexibility, features and benefits to the collection agencies that subscribe to use our services", shared a spokesperson of the company.

As per the shared details, the company does not force its hosted call center solution (https://www.elisiontec.com/cloud-call-center-service-saas/) users to sign any long term contracts. They are free to pay the fees monthly or quarterly. Moreover, the company has announced to offer a "Pay as You Go" model for collection agencies that choose to use this solution.

About Elision Technologies Pvt. Ltd

It is an IT company based in India. The headquarter of the company is in Ahmedabad, Gujarat. The company also has offices in Mumbai, Delhi, and Bangalore. The company has launched a hosted call center solution to benefit collection agencies. For more details, visit  https://www.elisiontec.com/collection-module/