- Jan. 28, 2022
-- Banking and finance are some of the top industries that have been using these tools of Elision. Recently, the spokesperson of the company announced that the company will provide secured communication tools to banks in India and abroad.
As per the shared details, the unified communication tools for banks will follow the below mentioned standards to keep customer data secured.
- None of the communication tools would ever store sensitive customer information.
- All sensitive data will be encrypted for added security.
- All unified communication tools for banks follow PCI compliance to keep customer data and information secured.
"We understand that customer data is very confidential in the banking industry and that is why we have built added security features for these tools. Along with enhancing the customer experience with enriched communication features, we have also given the equal emphasis on the security of customer data and banking tools", shared the spokesperson of the company.
He further added, "All communication tools are very flexible and customizable. We can add further security features in one or more communication tool for banks based on their requirements. For example, PCI compliance is necessary for a call center solution India and other communication tools that are used in Indian banks. We can customize these tools to comply with the security compliance of any bank in any country."
Elision has developed four major communication tools for banks, which are listed below:
The company also provides integrations among different communication tools to provide a comprehensive communication tool to banks. Some of the majorly offered integrations offered by Elision are listed below:
- Call center CRM integration
- Call center collection module integration
- Call center PBX integration
"We also provide number masking based on requirements to banks. The number masking feature ensures privacy of customer data is maintained. Agents cannot see customer phone numbers or other details, which are masked. This way along with securing data from external threats, our communication tools for banks can secure customer data from internal threats as well. All in all, our unified communication tools for banks are very secure and maintain the security of customer data", shared the spokesperson of the company.About Elision Technologies
The company has multiple offices in different cities in India. It also has offices in Mexico, the USA, and the UK. The company offers different telephony solutions to its global clients. The company also has developed some industry specific communication tools. For the banking industry, Elision has developed multiple communication software and it also offers integration services to provide an all-inclusive tool to banks. To know more about unified communication tools for banks, which are offered by Elision, please visit https://www.elisiontec.com/banking-industry/