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San Mateo Business Owners Continue to Collect Industry, Business Awards
Peggy Milne and Mitch Williams, owners of Home Helpers of San Mateo, have received the 2019 Brand Champion Award.
By: Home Helpers San Mateo
Awarded to only the top-ranking home care providers, based on client and caregiver satisfaction scores gathered by Home Care Pulse, Home Helpers of San Matreio ranked among a small handful of in-home care providers across the country who have proven their ability to provide an exceptional working experience to Caregivers, and the highest quality care to clients.
Home Helpers contracted with Home Care Pulse to gather feedback from their clients and Caregivers via live phone interviews each month. Because Home Care Pulse is an independent third-party company, they are able to collect honest and unbiased feedback. Home Helpers of San Mateo has received the highest satisfaction scores in areas such as professionalism, compassion of Caregivers, training, and client/Caregiver compatibility.
"What's most gratifying about this recognition is that it's based on the experiences of the families we serve," said Mitch Williams. "This business is about people, and to see the impact we have on the lives of our clients and our Caregivers helps us to constantly improve the level of service we provide."
"Peggy and Mitch are proven difference-makers,"
Mitch is also active in the industry and community, serving as Chairman of the California Chapter of the Home Care Association of America. Through his efforts there, the state has
2/San Mateo Business Collecting Honors
adopted important changes to protect seniors, their families and the professionals who care for them.
"Together, Peggy and Mitch demonstrate the impact two people with a vision can have on not just a business, but an entire industry and community," Dickison added.
All of this industry attention comes in the wake of Peggy's recognition for community service. She was named Volunteer of the Year by the Half Moon Bay Coastside Chamber of Commerce (https://www.hmbreview.com/
Each year, Home Helpers Home Care operators serving local communities across the United States gather at the Annual Conference to share best practices, improve their professional skills and honor the best of in-home care. The 2019 conference was held in New Orleans March 12-14.
To learn more about the "Best of Home Care" award or Home Care Pulse, please visit www.bestofhomecare.com.
About Home Helpers Home Care
Since1997, Home Helpers® Home Care has provided exceptional in-home care to seniors and others. With independently owned and operated offices in more than 1,000 communities across the United States, we are committed to supporting the dignity and independence of the families we serve. Learn more at HomeHelpersHomeCare.com/