Businesses Earn High Customer Satisfaction Ratings Again in 2018, Receive Consecutive Pulse Awards

Pulse of the City News announces its most recent recipients of the Pulse Award for Customer Satisfaction, and several companies make the list again in 2018.
LAPEER, Mich. - May 11, 2018 - PRLog -- As a key component to any company's success, customer satisfaction is a high priority. Recently, three companies across the country were once again awarded with the Pulse of the City News Customer Satisfaction Award, acknowledging their ongoing efforts to provide an excellent customer experience each and every time.

In business for a little more than a decade, Ranger Heating & Cooling of Tacoma, Wash. (, has earned the Pulse Award for eight of those years. The HVAC contractor has provided courteous, on-time service that improves the health, comfort and energy efficiency of its customers' homes. Its certified technicians have the training, tools and experience to handle a complete range of heating, air-conditioning and air-quality services. Visit Ranger's Award Page at

Thee Best Built (, a Fort Wayne, Ind., general contractor, has seven consecutive Pulse Awards to its credit. Serving homeowners and real estate agents since 1993, Thee Best Built designs, builds and remodels some of the best homes in the Fort Wayne community. With an understanding that clients' time and money are precious, the team at Thee Best Built works diligently to make the most of both with its reliable and efficient construction services. Visit the company's Award Page at

Precision Concrete Construction Company, Inc. in White Marsh, Md. (, is a four-time Pulse Award winner. The family-owned-and-operated company has been in business since 1967, handling foundations, floors, tilt-up walls and more for commercial, institutional and government projects. Throughout each job, the team at Precision Concrete works to achieve mutual success for the company and its customers by building relationships, thinking progressively and communicating openly on all levels. Visit its Award Page at

"We are especially happy to find these elite companies that repeatedly maintain top-flight customer satisfaction scores in our research and review systems," says Frank Andrews, Founder of The Stirling Center, which works with Pulse of the City in identifying building and construction companies that provide more than just great design and construction services, but also a great customer experience. "They are shining examples of the great contribution that leading small businesses make to the quality of our lives and communities, and we salute them!"

What sets the Pulse Award apart is the research behind it. Pulse uses a database of performance information that has been compiled on an ongoing basis since 2009. Then, by determining an annual rating for companies, Pulse offers a level of stability that tells the whole story, not just what the company did last week. The Pulse Award is reserved for those earning the highest ratings of 4 or 5 stars.

About Pulse of the City News and The Stirling Center

The leaders behind Pulse of the City News and The Stirling Center have a lifetime of experience in the real estate, building and construction fields in news and publishing. Pulse of the City News, rooted in the building and construction industry, has teamed with The Stirling Center to bring the benefits of the "customer experience" perspective to the industry. The two firms are dedicated to recognizing building and construction companies and individuals that successfully embrace the combination of quality product and exemplary customer service, and providing services to them and others aspiring to embrace both objectives.

The Stirling Center provides "customer-first" learning resources, including articles, courses, and training tools and materials on customer-oriented performance.

Pulse of the City News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9500 or go online to

Jamie Rawcliffe
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Location:Lapeer - Michigan - United States
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