Businesses Nationwide Granted Pulse of the City News Customer Satisfaction Awards

Pulse of the City News announces its most recent recipients of the Pulse Award for Customer Satisfaction, and all the businesses are repeat winners.
LAPEER, Mich. - Sept. 28, 2018 - PRLog -- Pulse of the City News recognizes companies in the construction industry that go above and beyond, providing an excellent customer experience for both commercial and residential clients. Recently, Pulse recognized the efforts of three companies that have delivered yet again in 2018, honoring them with the Pulse Customer Satisfaction Award.

What sets the Pulse Award apart is the research behind it. Pulse uses a database of performance information that has been compiled on an ongoing basis since 2009. Then, by determining an annual rating for companies, Pulse offers a level of stability that tells the whole story, not just what the company did last week. The Pulse Award is reserved for those earning the highest ratings of 4 or 5 stars.

Amtec Inspections, LLC ( in Clifton Park, N.Y., offers years of experience providing home inspections as an essential part of the homebuying process. As a builder, contractor, landlord and remodeler, owner David Digges has been involved in every aspect of residential construction and has the knowledge to know what to look for during inspections. With six consecutive Pulse Awards to its credit, Amtec Inspections has a long history of satisfied customers and satisfied homebuyers. Visit the company's Award Page at

CPR Air Conditioning & Heating LLC ( in Sugar Land, Texas, is a six-time Pulse Award winner specializing in residential and commercial maintenance, repair and installation of air-conditioning and heating systems. To ensure customers receive the best possible experience, CPR offers fast, friendly, affordable service, and always treats customers and their homes with care. Combining its years of experience in the industry with the most advanced technology available, the company is able to provide expertise along with a wide range of options on parts, service and repairs. Visit the company's Award Page at

JMS Air & Heat ( in Pearland, Texas, is a full-service heating and air-conditioning company. In business since 1990, the locally owned and operated company was founded on the beliefs that quality, doing the job right the first time, and customers are what matter most and contribute to the business's success. Having earned five consecutive Pulse Awards, JMS has a reputation for satisfied customers, further demonstrated by the fact that nearly 90% of its business comes from repeat customers or referrals. Visit the company's Award Page at

"We are especially happy to find these elite companies that repeatedly maintain top-flight customer satisfaction scores in our research and review systems," says Frank Andrews, Founder of The Stirling Center, which works with Pulse of the City in identifying building and construction companies that provide more than just great design and construction services, but also a great customer experience. "They are shining examples of the great contribution that leading small businesses make to the quality of our lives and communities, and we salute them!"

About Pulse of the City News and The Stirling Center

The leaders behind Pulse of the City News and The Stirling Center have a lifetime of experience in the real estate, building and construction fields in news and publishing. Pulse of the City News, rooted in the building and construction industry, has teamed with The Stirling Center to bring the benefits of the "customer experience" perspective to the industry. The two firms are dedicated to recognizing building and construction companies and individuals that successfully embrace the combination of quality product and exemplary customer service, and providing services to them and others aspiring to embrace both objectives.

The Stirling Center provides "customer-first" learning resources, including articles, courses, and training tools and materials on customer-oriented performance.

Pulse of the City News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9500 or go online to

Jamie Rawcliffe
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Tags:Pulse Award, Customer Experience, Customer Satisfaction
Location:Lapeer - Michigan - United States
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