Customer Satisfaction Press Releases

"When compared to customers who still transact heavily through physical channels, the digital banking customers have higher expectations for the communication and the product information they receive from their banks." -- Jim Miller, J.D. Power

Leading mystery shopping provider accelerates growth by adding online reputation management to their services mix

"Only 57% of auto insurance customers say they completely understand their policy; however, customers seem to be somewhat aware of the conflicting forces on insurance premiums." -- Robert M. Lajdziak, Insurance Business Consultant, J.D. Power

Pulse of the City News announces its most recent recipients of the Pulse Award for Customer Satisfaction, and three California companies are on the list again.

Dealer eProcess Digital Marketing wins award in SEM Paid Search

Pulse of the City News' most recent customer satisfaction award winners have all earned the award for five consecutive years.

Hires SVP of Customer Operations to Enhance Services Through International Expansion

City Beat News announces the most recent winners of its Spectrum Award, and all the businesses being recognized are three-time honorees.

City Beat News announces the most recent recipients of its Spectrum Award, which honors excellent customer service, and among those businesses being recognized are first-time and consecutive-year winners.

DealerRater Recognizes Berman INFINITI Chicago with a Consumer Satisfaction Award. Berman INFINITI Chicago is among the top auto dealers in the U.S that demonstrate excellent customer service, as rated by online consumer reviews.

Budds' Chevrolet Cadillac Buick GMC is proud to announce a record-setting showing in the annual DealerRater Dealer of the Year Award program at the 2017 National Automobile Dealer Association Conference & Expo in New Orleans.

City Beat News announces the most recent recipients of its 2016 Spectrum Award, which honors excellent customer service.

Pulse of the City News is identifying businesses with the strongest customer satisfaction ratings and will soon begin announcing its 2017 Pulse Award winners.

City Beat News announces 2016 Spectrum Award Winners that have provided excellent customer service and earned high ratings from customers.

Metrus Group, Inc. is pleased to share that its client, Jack in the Box Inc., has been recognized for best practices in evidence-based HR strategies as the recipient of the 2016 Human Resource Management Impact Award.

Houston-based Total Restoration wins Pulse Award by earning high customer satisfaction marks.

New Research Rockstar Backstage Pass Membership Program Gives Market Research Professionals Access to Instructor-led courses, training media and more

The award signifies that Kelly Volkswagen is an industry leader in customer satisfaction

"When compared to customers who still transact heavily through physical channels, the digital banking customers have higher expectations for the communication and the product information they receive from their banks." -- Jim Miller, J.D. Power

Pulse of the City News announces its most recent recipients of the Pulse Award for Customer Satisfaction, and all the businesses are repeat winners.

The Talk Awards seeks out and honors businesses and professionals for providing excellent customer service, and several recipients have ranked high again in 2018.

Pulse of the City News announces its most recent recipients of the Pulse Award for Customer Satisfaction, and all the businesses are repeat winners in Ohio.

Florida roofing repair contractor continues its legacy of excellent customer service, receiving its eighth straight Pulse Award.

Among City Beat News' most recent Spectrum Award recipients are three salons/spas, all of which are consecutive-year winners.

Boston-area residential contractor earns its fifth straight Pulse Award for outstanding customer satisfaction.

Pulse of the City News announces its most recent recipients of the Pulse Award for Customer Satisfaction, and all the businesses are repeat winners based in Southeast Michigan.

LogiNext partners with WhatsApp to vastly improve on-ground communication between companies, their delivery associates, and their customers. The partnership stands to save communication costs by 80% and boost delivery efficiency by 23%.

Leading mystery shopping provider accelerates growth by adding online reputation management to their services mix

The Talk Awards seeks out and honors businesses and professionals for providing excellent customer service, and several repeat winners have ranked high again.

Among City Beat News' most recent Spectrum Award recipients are three restaurants, all of which are four consecutive-year winners.

Pulse of the City News announces its most recent recipients of the Pulse Award for Customer Satisfaction, and all the businesses are repeat winners based in Texas.

The Talk Awards seeks out and honors businesses for providing excellent customer service, and several restaurants have ranked among the most recent recipients.

The award-winning team at KDG has surpassed over 900 customer reviews and maintains a 99% customer satisfaction rating.

Among City Beat News' most recent Spectrum Award recipients are three dental/orthodontic practices, all of which are repeat winners.

The Talk Awards seeks out and honors businesses for providing excellent customer service, and several restaurants are the most recent recipients.

Pulse of the City News announces its most recent recipients of the Pulse Award for Customer Satisfaction, and several businesses in North Carolina have made the list.

The Talk Awards seeks out and honors businesses for providing excellent customer service.

"Only 57% of auto insurance customers say they completely understand their policy; however, customers seem to be somewhat aware of the conflicting forces on insurance premiums." -- Robert M. Lajdziak, Insurance Business Consultant, J.D. Power

The Talk Awards seeks out and honors businesses for providing excellent customer service.

Among City Beat News' most recent Spectrum Award recipients are three repeat winners.

Pulse of the City News announces its most recent recipients of the Pulse Award for Customer Satisfaction, and several businesses in Southern California have made the list again.

Pulse of the City News announces its most recent recipients of the Pulse Award for Customer Satisfaction, and several businesses in Minnesota have made the list again.

The Talk Awards honors businesses around the country for providing excellent customer service, including three restaurants that have all earned consecutive customer satisfaction awards.

Pulse of the City News announces its most recent recipients of the Pulse Award for Customer Satisfaction, and several businesses have made the list again.

The Talk Awards honors businesses around the country that have all earned seven straight customer satisfaction awards.

Among City Beat News' most recent Spectrum Award winners are three businesses that have all won the award for consecutive years.

The Talk Awards honors several restaurants around the country that have earned consecutive customer satisfaction awards.

With winners of its Spectrum Award announced on a rolling annual basis, City Beat News continues to post award-winning companies on its website.

Pulse of the City News announces its most recent recipients of the Pulse Award for Customer Satisfaction, and several Colorado businesses have made the list.