Customer Satisfaction Press Releases

Wrenching as it is, some employees need to go. What isn't clear is when we should fire a customer, says Dr. Gary S. Goodman.

"There are only so many times you can explain 'We're not crooks' and 'We're honest' before you doubt yourself," says Dr. Gary S. Goodman

Every Successful Company Has At Least One, Says Dr. Gary S. Goodman

Based on real customer reviews of Honda dealerships in Florida