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r2c Online delivers compliance confidence for Hoban Transport
By: r2c Online
Hoban provide a range of services from waste disposal to vehicle hire across their 90-vehicle fleet, so they chose the software solution that could easily adapt to their versatile needs and keep their supply chain connected.
Jimmy Cassidy, Transport Manager, described why Hoban went digital: "We first came across r2c when Truck East started sending through electronic service sheets and we liked its professional look and ease of use. We were also growing rapidly and needed to introduce a digital system we could rely on to underpin new fleet management processes."
Jimmy explained the benefits Hoban have continued to find since adopting the software, "r2c gives us accountability and visibility, so we know exactly what's going on at all times. We can manage all maintenance issues via one online system so everything runs smoothly, plus we've found that the support services are brilliant."
Read more on the platform Hoban use here: https://r2conline.com/
Hoban also use r2c to manage their busy HGV workshop and connect with their external repair network. Jimmy explained, "Here's a recent example of how useful r2c is: we recently had a dispute with an external repairer who had put brakes on a trailer for us. Six weeks later, the brakes had come apart on the axles. We could easily identify the repairer and the date and time of work carried out via the electronic service records, so the situation was instantly resolved."
Digital compliance is the hot topic this year, and Hoban now feel ready to face it. The business has full compliance confidence as all service inspections, MOTs and defects are in one place on the r2c platform. Jimmy concluded, "When DVSA came in recently they were swiftly satisfied due to the ease of online compliance documents. We're confident in our compliance thanks to going digital with r2c and I would without doubt recommend them to others in the industry."
Nick Walls, Managing Director at r2c Online, commented, "It's great to hear how we've helped Hoban so far, especially when it comes to compliance. Since 2003, we've made it our mission to make the roads a safer place using technology designed specifically for this industry. We've now hit a milestone of 19,000 fleets connected by r2c so we look forward to hearing more success stories from Hoban and fleets across the industry."