TeleFinity Implements Turnkey Customer Service Solution for Kuwaiti Real Estate Company Enma

MELBOURNE, Australia - May 24, 2016 - PRLog -- TeleFinity has recently completed the implementation of a turnkey customer service solution for the Kuwait-based real estate leader Enma Real Estate. The execution of this project has already helped Enma Real Estate improve the efficiency of their customer service department.

TeleFinity, a globally recognized provider of state-of-the-art customer service solutions, proudly announces the implementation of a high-profile project for Enma Real Estate. With annual revenue well in excess of 165 Million USD, Enma Real Estate helps maximize the wealth of their customers, shareholders, and partners.

The turnkey customer service solution provided by TeleFinity to Enma Real Estate includes Call Center, IVR, Auto-Dialler, Call Recording and Helpdesk for better management of activities related to customer life cycle covering both real-time and back office solutions. It is relevant to mention here that TeleFinity currently boasts of more than one thousand clients all over the world. The company's advanced solutions are used to handle more than 240 million customers' calls or interactions every year.

TeleFinity was established in 2005 with an advanced suite of in-house solutions that have been created by experts in software development and telecom industry. The company's solutions are designed to help organizations maximize performance through alignment of customer service operations with their business strategy. The customer service tools offered by TeleFinity have been used by many of their clients to improve their customer satisfaction, loyalty, and value.

Enma Real Estate selected TeleFinity for the project because of the immense value addition that the company brings to their clients. At present, Enma Real Estate is utilizing TeleFinity solutions to handle all communications between their staffs and customers. Official sources have revealed that the Kuwaiti real estate heavyweights have already done well to improve the efficiency of their customer service department.

With the successful completion of this project, TeleFinity has taken a firm step towards the expansion of their business in Kuwait. The company's Marketing Director Paul Foster recently stated, "We are proud to expand our business in Kuwait. TeleFinity was selected to improve customer service quality and effectiveness in order ultimately to increase Enma Real Estate revenue."

To find out more about TeleFinity and their service offerings, please visit at http://tele-finity.com

About TeleFinity: TeleFinity is a global company that was established in 2005 in Melbourne and Amman. They help organizations maximize performance through alignment of customer service operations with their business strategy. TeleFinity does this by providing exceptional tools to manage customers' transactions, thus improving customer satisfaction, loyalty, and value.