News By Tag
News By Place
OrecX Announces SIPREC Recording for CSPs and Compliance with Metaswitch Version V9.0.10
OrecX introduces SIPREC recording with Metaswitch and announces compliance with Metaswitch Version V9.0.10
OrecX customers can now capture customer interactions using a variety of recording methods – including SIPREC, CALEA and Port Mirroring. The addition of SIPREC recording offers ITSPs easier call recording system deployment, concurrent call capture, and auto-provisioning of customer interaction data.
“As the industry’s number one provider of call recording solutions for communication service
providers, and a close partner of the industry's top network software provider, Metaswitch, we are heavily vested and focused on helping provide communication service providers with the tools and capabilities they need to best service their customers’ needs,” said Craig McCue, OrecX VP of Sales. “Support for SIPREC is another important step in that direction, and that is why we have helped Metaswitch specify the SIPREC requirements in its latest Release 9.”
Headquartered in Chicago, Illinois - OrecX provides open source VoIP recording, Mobile Recording, Screen Recording, Quality Monitoring and customized workforce optimization solutions at a fraction of the cost of proprietary recording applications. Ranked highest among call recording companies on the 2013 Inc. 5000 list, our customers include Communication Service Providers, Call Centers, Government Agencies, Small Businesses, and clients that need easy to install, maintain, customizable solutions at a low cost of ownership. OrecX is the primary developer and sponsor of the Oreka open source call recording project hosted on http://oreka.sourceforge.net/
About Metaswitch Networks
Metaswitch is powering the transition of communication networks into a cloud-based, software-centric, all-IP future. As the world’s leading network software provider, we design, develop, deliver and support commercial and open-source software solutions for network operators and large enterprises. We are focused on delivering high-performance software that runs on commercial, off-the-shelf hardware, as appliances or in the cloud. Our IP Multimedia Communications Software has been adopted by more than 1,000 customers worldwide, while our Software-Defined Networking portfolio is adding intelligence to white box platforms, cost-effectively virtualizing network routing and hyperscaling the data centre.
For more information, please visit: http://www.metaswitch.com.