xCALLY Apps & Integrations - Salesforce, Zendesk, SugarCRM & Custom App 3rd party integration

TORINO, Italy - Feb. 23, 2015 - PRLog -- xCALLY Shuttle (http://www.xcally.com) provides a new seamless CTI integration with Salesforce, CRM leader solution.

Key benefits are really able to provide your customer care agents a Unified Agent Desktop experience, together with:

- Push technology for automatic Salesforce Case creation each time an Agent receive a call

- Totally Asterisk Real Time technology based

- Call Recordings option available

- IVR enabled: Cally Square drag and drop IVR totally integrated

- Simple and fast xCALLY Shuttle installer

- 3 way agent experience – the integration works with:
every kind of SIP phones registered on the Asterisk xCally Shuttle PBX
the xCally phone bar
the WebRTC client

xCALLY offers also other different kinds of integrations, with the aim to meet and satisfy your Customer Care needs:

- Zendesk
- SugarCRM
- Custom App 3rd party integration, using the powerful xCALLY APIs.

Are you interested in the xCALLY Apps & Integrations? Do you want to know more about it? Contact us: http://www.xcally.com/contacts/! We will provide you with detailed information and technical guides.

xCALLY Free Trial: https://cloud.xcally.com/