Hotel Doolin received Top Award

April 13, 2012 - PRLog -- We are proud to announce that our customers Hotel Doolin received the Service Excellence award from Failte Ireland this week.
Award was given to Hotel Doolin through Optimus Programme, as the recognition for their ongoing commitment to continuous improvement.

Donal Minihane, general manager, Hotel Doolin said, “Optimus has changed the ethos of the operations in the Hotel Doolin. Even in the middle of a recession, it has given us the confidence to plan for the future and adapt to changing trends. Optimus has helped us deliver improved productivity and higher efficiency, as well as increases in customer service and repeat business. “The programme has also changed the culture within the hotel, where there is a more positive attitude to change and increased employee motivation and drive. It has allowed us to keep looking forward through target setting, benchmarking and analysing results, along with better staff retention. “At a time when the hotel industry has been hit hard, I certainly feel we are reaping what we sowed with Optimus when we started in 2010,” Mr Minihane said.

The Optimus program was established by Failte Ireland in 2004. Optimus is an innovative, multi-tiered programme supporting the tourism industry and enabling businesses to become more profitable, more efficient and more competitive. Based on international research, Optimus offers a practical approach to achieving excellence and boosting bottom-line results.

To find out more about Optimus Programme, follow this link: http://www.optimus.ie/opt/index.php

You can also check Clare Champion newspaper article about Hotel Doolin award here:
http://www.clarechampion.ie/index.php?option=com_content&...

About Hotel Doolin:
Located in the heart of Doolin, traditional Irish Music and Cultural capital of Ireland, the contemporary Hotel Doolin elevates hotel accommodation in North Clare to a new level. Set amidst the backdrop of the Cliffs of Moher, Clare's famous 213 metre high cliffs and on the fringes of the Burren National park which is known worldwide for its' rugged ever changing landscape and unique flora and fauna, our central location allows you to explore and discover a most beautiful part of the world.
The hotel is just a 3-minute walk from the shops, cafés, restaurants and bars in Doolin village where there is always a lively atmosphere. Hotel Doolin is just a 10 minute drive from Lisdoonvarna, Ireland's only Spa Town and 20 minutes from Lahinch town and beach.

Hotel Doolin offers:
Hotel Doolin is the right place for you to:
1. Have a great Sleep
2. Eat a good meal
3. Drink away
4. Chat with friends and family through Free WiFi
5. Tie the Knot with the loved one
6. Meet good friends
7. Listen traditional Irish Music
8. Party

To find out more about the Hotel Doolin and its offers you can check on this link: http://www.hoteldoolin.ie/

Tierneys Office Automation works closely and does IT support for Hotel Doolin.
Tierneys Office Automation is Ennis based IT company. We provide “stress free IT solutions” for Hotels, Restaurant and other business in Ireland.

To find out more about us, check our website and blog:
Website: http://www.tierneysautomation.ie
Blog: http://itsystemsireland.com

# # #

Tierney’s Office Automation was founded in 1993 by IT professionals whose highly developed, service-oriented backgrounds enabled them to establish Ireland's first truly customer service focused IT solutions provider.

"stress free IT solutions"