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Follow on Google News | Milwaukee Subaru Dealer Receives AwardSommer's Subaru, a Milwaukee Area Subaru dealer was the only Subaru dealership in all of Southeastern Wisconsin to be recognized as a Subaru Stellar Care Award Dealer. This award is given to select dealerships based on customer feedback.
By: Wally and Don Sommer -Award Recognizes Dealer Excellence in Customer Service - Cherry Hill, N.J. – 3/28/2012 Subaru of America, Inc. today announced that Sommer’s Subaru of Mequon, WI is one of an elite group to receive the prestigious Subaru Stellar Care Award. “The Subaru Stellar Care Award is given to top ranking Subaru dealers who deliver an exceptional ownership experience to our customers,” said Bill Cyphers, senior vice president, sales for Subaru of America. “Award recipients meet the high Stellar Care benchmarks for customer satisfaction, brand representation, and operational excellence. Our brand has enjoyed record sales for the past three years and this success is in large part due to the excellence of our retail body.” Developed by Subaru of America in cooperation with Subaru dealers, the Stellar Care program focuses on delivering an excellent ownership experience to Subaru customers. The program has as its focus that developing positive, long-term relationships with Subaru customers is a fundamental part of daily business for a Subaru retailer. “All Subaru dealerships deliver a high quality experience to our customers,” said Cyphers, “but the Stellar Care Award winners excel in the way they take care of their customers and represent the Subaru brand.” The highly coveted award does not come easily and to be named as a Stellar Care recipient, Subaru dealers must dedicate significant time and resources to the customer experience throughout the year. Performance measures for the program range from participation in all customer-focused Subaru programs to maintaining a customer-friendly, inviting facility. Dealers must also achieve outstanding satisfaction scores for all key areas in Sales and Service. Sommer’s Subaru is located at 7211 W. Mequon Road, Mequon, WI 53092. For more information, the dealership can be contacted at 877-676-6445 or at http://www.sommerssubaru.com About Sommer’s Subaru in Mequon, WI Sommer's Subaru, serving Milwaukee and all of Wisconsin is the largest new and used Subaru car dealer in Wisconsin. With a value price policy and award winning customer service, Sommer's has grown to become one of the largest Subaru dealers in the Midwest. Sommer’ About Subaru of America, Inc. Subaru of America, Inc. is a wholly owned subsidiary of Fuji Heavy Industries Ltd. of Japan. Headquartered in Cherry Hill, N.J., the company markets and distributes Subaru Symmetrical All-Wheel Drive vehicles, parts and accessories through a network of more than 600 dealers across the United States. All Subaru products are manufactured in zero-landfill production plants and Subaru of Indiana Automotive Inc. is the only U.S. automobile production plant to be designated a backyard wildlife habitat by the National Wildlife Federation. For additional information visit http://www.subaru.com # # # Milwaukee, Wisconsin's #1 Subaru, GMC, Buick & Used Car dealer is Sommer's Auto. Subaru, GMC and Buick dealer headquartered in Milwaukee, Wisconsin. All makes of used cars, service repair shop, body repairs. Experience award winning service at Sommer's End
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