ScreenConnect 2.3 Enhances Existing Feature Set, Includes Role-Based Security

Oct. 20, 2011 - PRLog -- Elsinore Technologies (http://www.elsitech.com) announced the latest release of its remote support software, ScreenConnect 2.3. ScreenConnect is a self-hosted remote support solution that provides the capability to access and control computers or servers remotely. The 2.3 release extends functionality to include a variety of new features, including role-based security, that align the product development with the needs of its users.

ScreenConnect 2.3 was developed to complement and extend the existing features, providing a more comprehensive and complete solution without sacrificing ease of use or the capabilities of the software. One of the main additions is the role-based security that allows administrators to establish granular access to the software’s features. Administrators can now define what sessions users can see, which user groups can create or end sessions, which user groups can delete session notes, and much more.

Enhancements
* Role-based security
* Mac OS X unattended installer
* Enhanced control of sessions notes
* Additional modifications for proxy support
* Ability to send email invites with rich mail client
* Simplified setup wizard
* View a complete list of remote support and remote access features at http://www.screenconnect.com/Remote-Support-Features

“ScreenConnect has a very active and growing community of users, and we do our best to listen to their needs and nudge development accordingly. This release is a great example of how collaborative development between end users and development can work,” says Jeff Bishop, Business Development Manager for Elsinore Technologies. “It was important to us to tie together existing functionality, especially in relation to session management via the new role-based security feature. The end result is a remote support solution that competes well with the current industry leaders.”

A free 30-day trial of the 2.3 release can be downloaded at http://www.screenconnect.com/download.

About Elsinore Technologies
With more than 3000 customers worldwide and 15 years of experience, Elsinore Technologies is a leading provider of quality on-premises server based software applications. Headquartered in Raleigh, NC, Elsinore's software applications provide organizations of all sizes highly extensible and flexible tools at prices that companies can afford.

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Founded in 1995 to address software developers’ needs to solve problems in a structured way, Elsinore Technologies is now synonymous with enterprise issue management.