ScreenConnect 5.0 Adds Extensions

RALEIGH, N.C. - Dec. 3, 2014 - PRLog -- Tweet this: New @ScreenConnect v5.0 improves remote support. Free 30-day trial!

Raleigh, NC - December 2, 2014 – ScreenConnect (http://www.screenconnect.com/), a leading provider of remote support solutions, recently announced the release of version 5.0. The release focuses on extensions to build upon functionality and product integrations, customer initiated sessions and a redesigned guest page.

Enhancements

Customer initiated support sessions
Additional connection methods
Extension marketplace
Revamped guest page design
New API version 1.0 available

“With 5.0 we’ve met many of our community requests; a huge one being the customer initiated sessions.  Now customer’s can easily request a session from the Guest Page to connect to a technician,” states Jeff Bishop, Business Development Manager for ScreenConnect.  “ScreenConnect 5.0 opens up a world of possibilities with the extensions marketplace.  The newly released API will allow users to write their own extensions to further integrate the product with other software and their site.  The ScreenConenct development team has released a sampling of what is to come including the Extension Developer, the Guest Sessions Starter, and the Guest Basic Installer Builder.   Users will also be allowed to submit their own extensions to the marketplace.”

About ScreenConnect

ScreenConnect is an all-inclusive solution for remote support, remote access, and remote meetings. The goal of the product is to fill an industry need for a tool that doesn’t charge monthly fees and has a consistent development cycle to make it better and faster with each release. ScreenConnect sets itself apart from the competition in that it is a self-hosted solution that doesn‘t require firewall configurations for the technician and guest. Furthermore, the application is an industry leader in customization, functionality, and return-on-investment.

Press Release Contact

Jeff Bishop

ScreenConnect Sales

Phone: 919-925-0650

sales@screenconnect.com