0800 Numbers – The 5 Key Features & Benefits Are Exposed

March 4, 2011 - PRLog -- Birmingham, UK: “Whether it is adapting to the economic climate, improving your company performance or monitoring your marketing campaigns, freephone 0800 numbers provide many valuable services readily available and applicable to any type of business” says Jemma Fox, Marketing Director at The 0800 Number Company and a leading authority on the subject of UK 0800 numbers, who has drawn up a list of the five key benefits of having an 0800 number.

1. More Sales and Enquiries
Firstly, a UK 0800 number is a freephone number for your customers. This is a key reason why many companies choose to have a 0800 number. It attracts more sales enquiries, and consequently, generates more trade. Giving your customers the option of a free phone call and having this facility over your competitors is more appealing from a consumer perspective, as it does not cost them to pursue an initial enquiry, which can give a company the platform to take the next step along the sales process.

2. Track and Monitor Advertising Response Rates  
Secondly, companies investing in marketing campaigns need to track their progress and evaluate their return on investment. This will reinforce a company's confidence so that they can concentrate and continually spend more on a particular media platform, whilst discarding unsuccessful campaigns. 0800 numbers enable businesses to do this. By allowing one 0800 phone number per advertisement, companies can then track and compare different advert progress by how many phone calls they have to each particular 0800 number.

3. Availability To Your Customers  
Another advantage of a freephone 0800 phone number is increasing your availability to your customer. A call plan can be set up which routes the 0800 number call to a pre-determined list of numbers. The numbers on the call plan can be set to ring a customised number seconds. This has several advantages. Firstly you don't miss any calls and secondly the customer always gets to speak to a "live" person and isn't left with a phone that rings for ever or an answering machine. By having just one designated number, a customer can make one phone call that can then attempt a number of different phone lines until the call is connected. This makes it easier for the customer, leaving them with one number to remember and one phone call to make, and less strain on the company, with them not having to be in by more than one phone at once. Also, you can change where your 0800 number is pointed, so if you’re out of the office for the day or if you move office you can ensure that wherever you are your customer only has to use the one number and you never have to worry about losing any customers.

4. Voicemail Option  
One extra feature of a 0800 number is that when a caller leaves a message in your voicemail box, the recording can be emailed to you or, if the caller decides not to leave a message, their phone number will be emailed so you can return their call. Thus, regardless of whether the customer leaves a voicemail message or not, 0800 numbers ensure that you never miss a call.

5. Fax To Email Option  
A 0800 number can also be used for a fax to email service. Faxes are sent to a designated email address, saving your company electricity, paper and ink.

“Many other add-on options are available besides the ones discussed” says Jemma Fox. “Having the freephone option entices more interest and with added features, companies can increase their efficiency and enhance their existing services.”

Further information on 0800 numbers can be found on the The 0800 Number Company website: http://www.the0800numbercompany.co.uk/

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We supply 0800 numbers to small, medium and large businesses in the UK.

If your not sure whether an 0800 number is the right choice we also offer 0844 numbers, 0845 numbers, 03 numbers and local virtual numbers for nearly 500 UK towns and cities.