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Would Stephen Covey recommend a telephone answering service?
In his first habit, Stephen Covey descries how highly effective people are proactive as opposed to reactive ...
Habit 1: Be proactive
Habit 2: Begin with the end in mind
Habit 3: Put first things first
Habit 4:Think Win Win
Habit 5: Seek first to understand, Then to be understood
Habit 6: Synergise
Habit 7: Sharpen the saw
In his first habit Covey talks about how, as opposed to being reactive to events and situations, Highly effective people are proactive and take responsibility to make things happen.
Proactivity is grounded in facing reality but also understanding we have the power to choose a positive response to our circumstances.
Organizations of every kind can be proactive by combining the creativity and resourcefulness of proactive individuals to create a proactive culture within the organization. One such resource, which is proving to be incredibly effective, is a telephone answering service.
We need to understand how we focus our time and energy to be effective. Using a live receptionist service can allow you to focus more on certain aspects of your business.
Our problems fall in three areas: Direct Control (problems involving our own behavior), Indirect Control (problems involving other people's behavior), or No Control (problems we can do nothing about). Direct Control problems are solved through the private victories of Habits 1, 2 and 3. Indirect Control problems are solved through methods of influence, the public victories of Habits 4,5, and 6. No Control problems are best dealt with through attitude.
While we are free to choose our actions, the consequences of our actions are governed by natural law. Sometimes we make choices with negative consequences, called mistakes. We can't recall or undo past mistakes. The proactive approach to a mistake is to acknowledge it instantly, correct and learn from it. Success is the far side of failure.
At the heart of our Circle of Influence is our ability to make and keep commitments and promises. Our integrity in keeping commitments and the ability to make commitments are the clearest manifestations of proactivity.
Does Stephen Covey recommend using a telephone answering service? Well, if a telephone answering service can be utilised to free up your time and help you focus on core business activities then the answer would be a resounding YES!
Why not try a free trial for a week and see if a telephone answering service can benefit your business?
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The UK's PERSONAL telephone answering service. At Jet Virtual we place customer service as our number one priority to provide you with the most personal, professional and reliable service. We don't just answer calls ... we build relationships.