Does your telephone answering service meet your needs?

Jan. 20, 2011 - PRLog -- We all have specific needs.

When it comes to having our calls handled by a virtual secretary some of us want them to just take a brief message along with a name and number but you may want your virtual PA to take additional information. For example, if you run a health practice you may want your virtual PA to take bookings, if you sell products you may want your virtual PA to take  orders and possibly even credit card details, you may have certain FAQ's, that can be answered by your Virtual PA which could save you critical time.

It's important to find out what a telephone answering service can offer you. Some phone answering services only offer a message taking service but not bookings or order taking. Other answering services offer a rage of services at different prices.

The best thing to do is to write down clearly what you want your virtual secretary to do and then make sure that the answering service company provides those services.

In general, the more time your virtual PA will be on the phone the more the cost will be to you. Ask yourself what your time is worth to you and how long a particular task will take.
You also want to be careful about what information you want your virtual PA to have access to. Some things are confidential such as billing information or health records.

Clarify with your telephone answering service provider beforehand what exactly you are being provided and for how much. Clarity is key.

Start a free trial today and see how a telephone answering service can support your business.

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The UK's PERSONAL telephone answering service. At Jet Virtual we place customer service as our number one priority to provide you with the most personal, professional and reliable service. We don't just answer calls ... we build relationships.