The Recession’s Over and I Quit!

Richard Finnegan, author of "Rethinking Retention in Good Times and Bad" and Founder of the Retention Institute, to host the Retention Workshop at the Onrec Expo 2010 in Chicago September 14-16 at the Donald E Stephens Convention Center.
By: Onrec Expo
July 6, 2010 - PRLog -- As an HR professional or business leader you more than likely wish that the lower employee turnover caused by the recession will stick around for a while? Unfortunately, history tells us that rebounding economies make employees churn. Even healthcare and other industries that still searched for workers during the down times will see turnover go up.

The real problem for Staffing and HR in these times is there is no established solution for turnover. Combining exit surveys with employee appreciation week seems like it should work, but seldom does. So HR sits in the middle, between top management who holds them accountable and frontline supervisors who drive workers away. Pay and benefits seem important too, but what exactly constitutes a plan to keep the workers you want?

Join Dick Finnegan, author of “Rethinking Retention in Good Times and Bad”, for a new-thinking discussion on precise, sequential steps organizations should take to keep their best workers. Dick will explain the Rethinking Retention model for addressing retention, and compare companies’ approaches to sales and service to the antiquated ways they manage retention. For more information visit:

Presenter: Dick Finnegan, Founder of the Retention Institute ( )

Date and Location: September 14th - Rosemont-Chicago, IL - Donald E. Stephens Convention Center

Mr. Finnegan’s work has been praised by BusinessWeek as “offers fresh thinking for solving the turnover problem in any economy”, and is co-published by SHRM.

Participants will learn the following and leave with a retention plan for their organization:

1. Turnover’s cost is usually under-estimated, so presenting it to top management is a key step in developing shared accountability between Operations and HR
2. Supervisors build relationships that increase retention or drive up turnover…and must be held accountable to retention goals
3. One skill is most important for supervisors to retain top workers and it is not communication, feedback, career development, or recognition
4. Hiring tools are available that reduce early and long-term turnover and are actually free
5. First 90 days are crucial for retention, and measuring your tipping point for early turnover unlocks ways to fix it
6. Certain policies drive retention…and they usually don’t include pay and benefits
7. Stay Interviews are far more effective tools than exit surveys and company-wide opinion surveys

The program will also include two case studies that have applied these techniques. One for a hospital that cut nurse turnover by 56% and the other for call centers that reduced turnover by 50% in just 4 months.

The Retention workshop is co-located with Onrec Expo, the largest global gathering of corporate recruiting leaders. More information is available at

About Onrec Expo

Onrec Expo is’s annual international recruitment conference featuring a wide range of over 25 industry specific topics from more than 40 of the top thought leaders and industry experts. is the world's leading information resource for human resource and recruiting professionals, and is the accompanying website to Online Recruitment Magazine, which takes an in-depth look at recruitment and industry suppliers. Onrec helps corporate recruiters, recruitment agencies, and suppliers find the best resources available through a variety of media and services, including a directory of job boards and suppliers, news updates, a bimonthly magazine, newsletters, and a global series of events that include Onrec Expo. Last year, Onrec Expo acquired Kennedy Information's Recruiting Conference and, effectively creating the largest recruitment conference of the year, representing more than 30 years of industry insight.

Onrec is a division of the Tarsus Group, an international B2B media company that has been creating industry-leading events, publications, and online media since 1998. Tarsus Group’s portfolio of exhibitions, conferences, publications, and online media spans across the Americas, Europe, Asia, and the Middle East. Tarsus Online Media supports a growing portfolio of educational and networking products in the talent management, HR, and recruiting sectors, including: Talent,,, the newly acquired, and, the web portal for the online recruitment industry.

For an overview of Onrec Expo 2010 session topics, visit:

For more information on speakers participating in this year’s event, visit:

For more information about’s Online Recruitment Conference & Expo 2010, contact Anna Brekka at or go to

Exhibitors and sponsors include: ZoomInfo,, Monster Worldwide, HRmarketer, Human Resource Management Center (HRMC), Impact Achievement Group, AfterCollege, Q4B Inc., Mankuta Gallagher, Maximus Workforce Solutions, Conrep, Talent Technology,, Bond Talent, Beyond, Qualigence, AIRS The RightThing, AccuSearch Inc., Broadlook Technologies,, KellyOCG, MBA Focus, VetJobs, Dice Inc., Alumwire, Dillistone Systems Inc., Simply Hired, Jigsaw, Madgex, Reserved, disABLEDperson Inc., Futurestep / The Newman Group, Shaker Recruitment Advertising & Communications, ChicagoJobs, Human Capital Institute (HCI), The Value of a Veteran, Sheila Greco Associates, Ivy Exec, Wanted Technologies, Career Corner Digital, FINS, Illinois Recruiters Association, TweetaJob, Bounty Jobs, and SHRM.
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