Credit Control Training Workshop

Aug. 27, 2009 - PRLog -- CPD certified training experts, Credit Management Training Limited in conjunction with financial management experts, e-Financial Management invite you to a half-day training course aimed at improving employee skills in credit control and debt collection. Common problems which you may recognise include:

•   Negotiation deadlocks
•   Non payment excuses and objections
•   Aggressive or difficult clients
•   Consistent late payments
•   Debtors with cashflow problems
Come along and learn ways to help overcome these issues and become more confident collecting cash by phone.


Course:     Cash collection by phone.
Venue:      AW House, 6-8 Stuart Street, Luton, LU1 2SL
Date:         Tuesday, October 13th 2009
Time:        Half day:  9.15am – 1.00pm
Speaker 1: Steve Savva FACP FICM
Speaker 2: Gary Jesson  FCA mIOD
Fee:           £57.49 including VAT (Payment must be received on booking).

To book a place, kindly contact us at:
Fax:    01 582 522266
Tel:     01 582 516300 or 0845 129 9900
Email:clientcare@efm.uk.com
Post:  e-Financial Management, Maxet House, Liverpool Road,  
          Luton, LU1 1RS

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e-Financial Management Limited (e-FM) provides a wide range of expert financial management solutions on a flexible and scalable basis, with particular focus on SMEs. We cover all aspects of the finance function from bookkeeper to Finance Director.