Webinar on Enhancing Customer Experience Through Automation

GURUGRAM, India - July 29, 2025 - PRLog -- SAN Softwares Pvt. Ltd. has announced it will host an insightful webinar titled, "How customer experience can be enhanced by automating your business communications". The online event is scheduled for Friday, August 1, from 5:00 PM to 6:00 PM GMT+5:30. The session aims to provide businesses with practical strategies to elevate their customer engagement through smart automation.

The webinar will be hosted by Chanda Pandey, Senior Business Lead at SAN Softwares, and will feature special guest Mrinal Sandilya, the company's Chief Marketing Officer. The discussion will focus on the transformative power of automation in customer communication, exploring how modern tools can make business interactions faster, more accurate, and more satisfying for customers.

"In today's competitive market, a positive customer experience is no longer a luxury—it's a necessity," said Mrinal Sandilya, Chief Marketing Officer of SAN Softwares. "Automation allows businesses of all sizes to deliver fast, accurate, and personalized service at scale. In this webinar, we are excited to share real-world examples and simple, powerful ways to upgrade business communication."

The session is designed for a broad audience, including small business owners, marketing professionals, and leaders within large enterprises. Attendees will gain practical insights into a variety of topics.

Key topics to be covered include:

• Streamlining business and customer interactions through Call Center Automation, Chat Automation, Social Media Automation, and Website Automation.
• Effective methods to reduce manual errors and save valuable time.
• An exploration of tools designed to enhance customer satisfaction and build long-term loyalty.
• Practical, real-world examples drawn from the SAN Softwares product suite.
  
  

This webinar offers a unique opportunity for professionals to learn from industry leaders and discover easy-to-implement strategies for building a smarter, more efficient customer engagement model.

Register yourself here: https://shorturl.at/50r4C

About SAN Softwares
SAN Softwares is a trusted provider of cloud communication and business management software. Its solutions help businesses streamline operations, enhance customer engagement, and drive sustainable growth.
Website: https://sansoftwares.com