SAN Softwares Redefines Remote Work Capabilities with SAN CCS Hosted Call Center Software

GURUGRAM, India - July 28, 2025 - PRLog -- SAN Softwares, a leading provider of cloud-based communication solutions, has launched SAN CCS Hosted Call Center Software — a robust, cloud-native platform designed to meet the evolving needs of today's remote and hybrid contact centers. The solution unifies customer communication across voice, SMS, email, WhatsApp, Facebook, and Twitter into a single, user-friendly interface.

As businesses move away from traditional, on-premise setups, SAN CCS Hosted offers a reliable, scalable alternative that allows agents to work securely from any location. By eliminating costly hardware and IT overhead, companies can focus on delivering better customer experiences.

Key features include:

• Omnichannel Communication: Agents manage all interactions from a single screen, providing seamless customer support across platforms.
• Intelligent Call Management: Advanced routing rules and a predictive dialer improve efficiency and boost agent productivity.
• Real-Time Monitoring & Analytics: Dashboards and reports provide actionable insights, while live call coaching ensures consistent service quality.
• CRM Integration: Works with Salesforce, Zoho, HubSpot, and other platforms to give agents instant customer context and streamline workflows.

"Our mission with SAN CCS Hosted is to make remote teams more effective, not just connected," said the CEO of SAN Softwares. "We're enabling businesses to scale faster, serve better, and operate with complete flexibility."

SAN CCS Hosted is ideal for industries like BPO, healthcare, e-commerce, and financial services. With 99.99% uptime and enterprise-grade security, it's a future-ready solution for companies seeking high-performance customer service infrastructure.

About SAN Softwares
SAN Softwares is a trusted provider of cloud communication and business management software. Its solutions help businesses streamline operations, enhance customer engagement, and drive sustainable growth.
Website: https://sansoftwares.com