BigCommerce Retailers Losing Sales to Manual Delays? Octopus Bridge and Retail Pro POS to the Rescue

SAN JOSE, Calif. - July 23, 2025 - PRLog -- In the world of omnichannel retail, speed and accuracy are everything. But for retailers running BigCommerce stores alongside physical locations powered by Retail Pro POS, syncing operations is often a manual, error-prone process. Delays in inventory updates, pricing mismatches, and order fulfillment issues are common pain points - and they cost more than just time; they cost customer trust.

Octopus Bridge by 24Seven Commerce offers a transformative solution. With seamless integration between Retail Pro POS and BigCommerce, retailers can automate their operations, reduce manual work, and deliver a consistent customer experience across all channels. This near real-time sync solution updates inventory, pricing, and product data between store and site, eliminating operational silos.

One such retailer - a specialty gourmet and beverage store in Portland - shared how inefficiencies nearly derailed their holiday season. "During our busiest quarter, we were literally chasing spreadsheets. Stockouts online, double orders, and missed shipping deadlines were all happening daily," said the manager. "We knew we needed help - and fast."

That help arrived in the form of Octopus Bridge. Once integrated, their Retail Pro POS began automatically updating BigCommerce with current stock levels, new SKUs, and price changes. Online orders were instantly captured in the POS system, enabling the team to fulfill them with confidence and speed. "We cut customer complaints in half within the first two weeks," the manager said. "It was like getting a whole new operations team overnight."

Octopus Bridge's onboarding experience sets it apart. With dedicated implementation specialists, the setup is tailored to each merchant's needs. From mapping SKUs and setting sync frequencies to ensuring compatibility with BigCommerce's API, every step is handled with care. "It wasn't just plug-and-play - it was plug, configure, test, and train," the store's owner added. "We never felt abandoned during or after onboarding."

Retailers using BigCommerce often struggle with scaling due to disconnected systems. Octopus Bridge helps businesses grow without operational friction. The solution supports thousands of SKUs and multiple store locations, giving merchants the agility to expand confidently.

For any BigCommerce retailer seeking to eliminate overselling, automate back-end processes, and stay competitive, Octopus Bridge provides the missing link. The integration with Retail Pro POS isn't just about syncing data - it's about syncing success.

To explore how BigCommerce retailers can benefit from Octopus Bridge, visit https://www.24sevencommerce.com/.