Infrasys Cloud POS & SABA Hospitality Integration For Better Guest Mobile Ordering Experience

By: SABA Hospitality
MACAO, Macao - June 26, 2023 - PRLog -- SABA Hospitality, a leader in digital guest engagement solutions, and Shiji, a leader in providing technological solutions to the hospitality industry, today announced the integration of the SABA Mobile Ordering solution with the Infrasys Cloud POS platform. The integration streamlines order management, allowing for automation and rapid processing of Food and Beverage orders placed by both hotel and restaurant guests via their mobile device.

The SABA Hospitality Platform has a user-friendly ordering interface, which can be combined with a Digital Compendium and a Hotel Chatbot to ensure a fully engaged and centralized guest experience. Orders made via the SABA Hospitality Mobile Ordering solution can now flow directly into Shiji Infrasys Cloud POS via Shiji's open API platform. The result is an automated ordering process which mitigates the impact of labor shortages, eliminates delays and language barriers, and creates a more engaging guest journey.

The integration of the two solutions has been welcomed by the industry, with Swissotel Nankai Osaka General Manager Shane Edwards commenting, "We have seen immediate impact for both our guests and team. Guests can now order food and beverages and access hotel services through their mobile device in a manner that aligns with current expectations, while the increased automation has reduced the load on our frontline staff."

"We also anticipate an increase in average order value over time. In essence, this integration will result in higher revenue, improved efficiency, and better guest experiences. It's a win-win for everyone."

"We are thrilled to announce our exciting new partnership with SABA Hospitality as our technology partner, further solidifying our dedication to providing customized solutions for the hospitality industry through tailored integrations. At Shiji, we offer a comprehensive range of F&B technology solutions, which encompass point of sale systems, mobile ordering platforms, package management tools, and loyalty programs. However, we firmly believe in the immense value that integration with other technology solutions can bring to our customers. Through our open API platform, we embrace these integrations, empowering hotels and restaurants to personalize their technology stack according to their specific requirements. By seamlessly integrating various solutions, they can effectively meet their unique business needs and optimize their operations. We are confident that this partnership will enable our customers to leverage the full potential of our offerings and enhance their overall business performance"- said Nikkie Randhawa-Singh, Senior Vice President, APAC & Middle East.

The integrated SABA Hospitality and Shiji solution is simple to deploy, cost effective and easy to maintain, enabling properties of all persuasion to take advantage of the many benefits of the connected products.

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Byron Webster
Source:SABA Hospitality
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Industry:Information technology
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