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Tyto Athene Integrates Exacom's HindSight Recording Solution into ACUITY® NG 9-1-1
By: Tyto Athene
Tyto Athene's ACUITY NG 9-1-1 COOP operates as a complete portable and remote backup PSAP for public safety personnel and first responders. The ACUITY NG 9-1-1 COOP integrates onboard servers, WiFi, LTE, processing and analytics capabilities, data security, call handling software, and now, Exacom's HindSight logging recorder software. The turn-key solution is seamless to set up, eliminating frustration with disjointed systems, so that first responders and tactical teams are never out of touch.
Exacom's logging recorder solutions are already field proven in the public safety markets, with thousands of installations worldwide in some of the biggest jurisdictions in America. This partnership allows any voice communications via the ACUITY solution to be recorded, along with any associated -metadata, so that recordings can be used post-incident as evidence or for Quality Assurance. HindSight, Exacom's flagship recording software, also provides users with a variety of reporting and analytics features for recorded communications, which can provide valuable insight on emergency operations.
"We are very excited to work with Tyto Athene to extend the capabilities of their ACUITY solution," said Mark Woody, Product Manager. "ACUITY solves so many problems with emergency and backup communication centers, but it is vital that these communications also get recorded in a secure and reliable way. Exacom's HindSight recorder provides an integrated way to recall and replay recordings in the moment or even long after the backup or remote center is no longer needed."
About Tyto Athene, LLC:
Tyto Athene is an IT services and solutions company that provides mission-focused digital transformation to enhance the client experience. A full-service systems integrator, Tyto Athene offers a wide range of network services and solutions including the design, installation, and support of Hybrid Cloud-based Enterprise Unified Communications, Voice, 5G and NextGen Infrastructure. Tyto Athene has over fifty years of experience supporting Federal, State, and Local governments across the United States and around the globe. To learn more about Tyto please visit www.gotyto.com.
About Exacom, Inc.
Exacom is a leading provider of multimedia (analog, RoIP, VoIP, text /SMS, and screen capture) logging/recording solutions. In 2020, they were named on the Inc. 5000 list as one of the nation's fastest-growing private companies. Their solutions span across public safety, government, DoD, energy, utilities, transportation, and security applications. With thousands of recorders installed across the world, their solutions are proven to exceed the demanding needs of today's complex and rapidly advancing mission-critical environments. For more information, visit: exacom.com.