MetaCX To Transform SaaS Apps for the Performance Economy with Embedded Success Plans
CXLayer Brings 'Success Plans Everywhere' as the First and Only Collaborative Customer Success Plans That Can Be Embedded Into Any SaaS App or Digital Experience; Comes on the Heels of a Year of Notable Achievements and Company Momentum
MetaCX, the pioneer in a new value-based approach for achieving shared success in B2B ecosystems, today announced CXLayer, an industry-first capability that allows MetaCX success plans to be embedded directly into any SaaS application or digital experience. Making value realization insights and proof of performance data a visible and differentiating part of the product experience, this delivers on a major component of the three-part integration plan the company announced last month.
"Our founding vision for MetaCX was to help B2B companies digitally transform by blurring the boundaries between the product and customer experience,"
Available now, CXLayer addresses three distinct use cases:
"In truth, every customer relationship should be subject to proof of performance and evidence of value realization,"
This announcement comes on the heels of a year of notable firsts, the highlights of which are listed in this timeline.(metacx (dot) com/blog/a-year-